Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 12

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

December 26, 2022

Dealership Rating
Employee Rating

Alex does a great job for us. Thats why we keep coming back Thank you. Robert More

by Rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for sharing the positive experience you had with Alex! We are happy to hear that Alex could provide you with top-notch service and we are honored to know how confident you are in our efforts. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 24, 2022

Dealership Rating
Employee Rating

The experience that I had in service department with Alex Ramires was excellent and the previous visits. More

by cheraldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Alex could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 23, 2022

Dealership Rating
Employee Rating

Alex Ramirez listens to what I say when my car needs service. Lets me know what needs to be done in timely manner in order for me to make the best decision about the car. He is a great service advisor More

by LAJordan3@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Alex this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to know that you greatly value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 23, 2022

Dealership Rating
Employee Rating

The staff at the dealership are very friendly professional and knowledgeable. The dealership is always very clean. More

by diane8a
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Dec 28, 2022

Walter's Mercedes-Benz of Riverside responded

Diane, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 18, 2022

Dealership Rating
Employee Rating

I purchased my Mercedes’ with Walters and have been having it serviced there. The experience has been excellent. The service dept. is very professional and if you choose to wait the waiting area is c More

by Jeffmichelebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are honored by your continued business, and we are delighted that our team could consistently provide you with a top-notch experience. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 14, 2022

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Employee Rating

It was a good experience i. like the time less people are on time and good More

by barnespaul78@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Dec 14, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team could provide you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 13, 2022

Dealership Rating
Employee Rating

Always a pleasure to work with the Team at Walter's. This time my 17 year old G Class was in dire need of a new Key. They were able to update me to a brand new styled key so I can still utilize remote K More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Dec 13, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that our team could get you a new key during your most recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 21, 2022

Dealership Rating
Employee Rating

I scheduled services online for 2:45, when I arrived I was informed that my car would not be looked at today and needed to be left overnight because they were so backup. The dealership did not have a loan More

by simon.lopez3417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 13, 2022

Dealership Rating
Employee Rating

Alex Ramirez always takes the time to answer all my questions regarding my car. My Mercedes is older and needs a lot of TLC the team at Walter's always comes through for me! More

by djaaronc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Oct 13, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Alex! We are so glad that he took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 28, 2022

Dealership Rating
Employee Rating

Alex Ramirez was an excellent service advisor! He communicated with me at every stage and answered my questions whether it be on the phone, email or through text messaging More

by joeU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Alex took great care of you! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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