Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 19

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

July 30, 2021

Dealership Rating
Employee Rating

I have been coming to Walters Mercedes for many years and continue to feel special every time I get service. Alex Ramirez is the key to my satisfaction with this dealership. More

by dcorona213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you taking the time to leave us this wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Alex continuously provides you with the 5-star service that you so much deserve. He will be delighted to know that you deeply value his assistance with your automotive needs. We wish you safe travels, and we look forward to providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

Dealership Rating
Employee Rating

I am very much happy for the service I received from Walter’s. Alex Ramirez who is my service provider is always on top of everything. More

by soriano,sal1945
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Jul 28, 2021

Walter's Mercedes-Benz of Riverside responded

Sal, Thank you for taking the time to leave us this positive review! Providing top-notch service is always our goal, and we are delighted that Alex's efforts always meets your satisfaction. We hope that you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of Alex and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 27, 2021

Dealership Rating
Employee Rating

Alex and the entire service team at Walter’s Riverside have consistently provided us with top notch, excellent service for all of our Mercedes vehicles. They set the bar high. I’d never take my Benz anywh More

by adrianbanalesbb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jul 28, 2021

Walter's Mercedes-Benz of Riverside responded

Adrian, Thank you so much for your excellent review! We greatly appreciate you confiding in us with your automotive needs, and we are so glad that Alex and the team continuously provide you with 5-star service. It is our pleasure to serve you. We will certainly continue to provide you with nothing less than a top-notch experience in the years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 08, 2021

Dealership Rating
Employee Rating

Walter’s has always taken excellent care of me and my cars over the last 20 years. Although I live in Ontario. I will only take my car to Walter’s. From scheduling my appointment to the professional serv More

by Dragon007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Jul 09, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this positive review! It is an honor to have your confidence and loyalty, and we are delighted to know that JR continuously provides you with the top-notch service that you so much deserve. He will be honored to know of your very kind words and that you deeply value his assistance with your automotive needs. We hope to continue to serve you for many years to come. Please drive safely, and do not hesitate to give us a call if there is ever anything more that JR and the team may assist you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jul 09, 2021

Dragon007 responded

Thank You

July 06, 2021

Dealership Rating
Employee Rating

Like always, had good experiences of the service. Staff is very friendly, and Alex is very helpful. Alex is one of the reasons for me to go there for service for all those years. He is a very sincere and h More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Walter's Mercedes-Benz of Riverside responded

Daniel, Thank you so much for taking the time to share this wonderful review! We are thrilled that the quality of our services continues to meet your satisfaction, and Alex and the team will certainly provide you with nothing less than the remarkable service that you deserve in the future. Alex will be delighted to know of your very kind words and how confident you are in his efforts with your automotive needs. Please drive safely, and do not hesitate to give us a call if there is ever a way Alex and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 06, 2021

Dealership Rating
Employee Rating

Upon my last 2 visits at the dealership, I have been asking them to fix my lights but they seem to not complete the task. They fix some not all last 2 visits ago. And then on this visit, they fixed all More

by Marieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Walter's Mercedes-Benz of Riverside responded

Hi, Will you please call me because I can’t determine who you are from DR. I want to apologize and get this made right for you. This is not what our service is about. I look forward to your call. Tyler Usary Service Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

July 04, 2021

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Employee Rating

Alex Ramirez is extremely personable and was really great in helping me fix my car. I was actually blown away by his level of service, I will definitely be back More

by Hashim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Walter's Mercedes-Benz of Riverside responded

Hashim, We are thrilled that Alex provided you with exceptional assistance, and we appreciate you taking the time to leave him this 5-star review. Your safety and satisfaction are of the utmost importance to us, and we are glad that he could put you at ease and get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 01, 2021

Dealership Rating
Employee Rating

From the moment I arrived, I was greatest by the most kind professional courtesy one expects from Mercedes. Everyone from my greeter Trinity, to my service advisor Alex, to the young lady that helped me More

by Ricardo Vanzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trinity

Jul 02, 2021

Walter's Mercedes-Benz of Riverside responded

Ricardo, Thank you so much for this excellent review! We are thrilled that Trinity, Alex, and the entire team could put you at ease and get your automotive needs efficiently taken care of. Providing top-quality service is so important to us, and we will certainly continue to provide you with nothing less than the 5-star experience that you deserve in the future. We hope to continue to serve you and your automotive needs for many years to come. We wish you the safe travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 30, 2021

Dealership Rating
Employee Rating

The service at Walters Mercedes dealership was exceptional as it had great customer service and great prices. More

by renehernandez464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Walter's Mercedes-Benz of Riverside responded

Rene, We are so glad that our team could be of assistance to you, and we greatly appreciate you taking the time to share this wonderful review! We are thrilled that the quality of our service met your satisfaction, and we will certainly continue to provide you with nothing less than the 5-star experience that you deserve in the future. Please drive safely, and do not hesitate to give us a call if there is ever anything more our team may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 30, 2021

Dealership Rating
Employee Rating

Alex and Brandon were amazing in assisting me with my Mercedes. Both service advisors went above and beyond to make sure I received the service I needed. I will always come back to Walters to service. More

by Gwaggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

Jul 01, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent review! Providing top-quality service is so important to us, and we are glad to hear that Alex and Brandon met your satisfaction. They will be honored to hear that you greatly appreciated their service, and we hope to continue to serve you and your automotive needs for many years to come. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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