Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 50

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

December 29, 2016

Dealership Rating
Employee Rating

Excellent Service Alex Ramirez is a professional who knows his stuff. He gave me 125%. He facilitated effortlessly my repair needs, even though I live in a remote area More

by Glenn P
Recommend Dealer
Yes
Jan 03, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Glenn! We're glad that Alex's knowledge and expertise made your experience so pleasant, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 26, 2016

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Employee Rating

Alex Ramirez ...is faster than Dominos My radio/phone has been having issues. I was about two minutes from the dealership. I didn't call just drove right in. I was greeted and seated in 3 m More

by ONotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Felix, Jose Torres

Dec 30, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Onotary! We're pleased to hear that Alex was so helpful and attentive, and made sure the issue you were having was quickly taken care of! It's wonderful to know that he followed up with you to make sure everything was still in order, and made you feel so confident in the service that was extended to you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

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Employee Rating

Great service! Alex Ramirez in the service department was very helpful with the service of my Mercedes Benz C300. I appreciate the great service at Walter's! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Dec 22, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Tina! We're happy to hear that Alex was so helpful and attentive, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

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Service I took my car in for its A5 Service and meet Alex Ramirez. He was very polite, and took his time to answer my questions, and took me over to get my co More

by Nana's wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so glad that Alex was so helpful and attentive, and made sure all of your questions and concerns were addressed. It's wonderful to know that you were well accommodated, and that your car was well taken care of! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

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Employee Rating

Maintenance Appointment Alex Ramirez has excellent communication skills and helps to build customer confidence in the services that are needed, even when some may have been u More

by Ms. Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Jean! We're so glad that Alex was so helpful and attentive, and that he was able to make you feel so confident and at ease with the customer care that he extended to you. It's wonderful to know that all of your questions and concerns were addressed, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 04, 2016

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Employee Rating

Alex Ramirez my go to service advisor! I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come righ More

by Onotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Torres , Nicole

Dec 06, 2016

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Alex Ramirez took such great care of you. Check us out on Facebook and Twitter to keep up with savings and updates. Regards, Walter's Automotive

November 30, 2016

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Employee Rating

Brought my car in for a checkup. Alex Rameriz was very professional and helpful when I brought my car in to be checked. He was very friendly and I felt very comfortable talking with More

by Barbara123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Barbara! We love hearing about the excellent customer care that Alex extends, and it's wonderful to know that he made sure you were well accommodated and informed throughout your service experience. We're glad he made sure you were aware of the work that needed to be done on your vehicle, and that you felt confident with the service! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 27, 2016

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Employee Rating

Thanks to Alex Ramirez Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, u More

by MB E550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks MB E550! We're happy to hear that Alex was helpful and accommodating, and that you felt welcomed and at ease through each step of the service experience. We appreciate your business and look forward to working with you again soon. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 22, 2016

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Employee Rating

On time service David is an excellent service advisor, he answered all questions and explained in detail what the process is for having my car serviced. David said it More

by Adelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene, Brandon Monaco

Nov 23, 2016

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Adelita! We're so glad that David has made sure that your service experience was so pleasant and accommodating, and that you were well informed on your vehicle's needs. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 22, 2016

Dealership Rating
Employee Rating

Excellent service I get my Mercedes service at Walter's for years and never had any problem. Always provide excellent service and friendly environment. I am looking to More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rod Carry

Nov 23, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Kevin! It's wonderful to hear that yo continue to have such excellent experiences with us, and that everyone makes sure that you feel welcomed and at ease each time you bring your car in. We appreciate the opportunity to help you keep your car in great shape, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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