Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 51

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

November 18, 2016

Dealership Rating
Employee Rating

Service Repair Alex Ramirez was very friendly and knowledgeable, exceptional and easy to work with. He is one of the best service representative ever in order to sat More

by panda
Recommend Dealer
Yes
Nov 22, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks panda! We're so glad that Alex's knowledge and expertise made your service experience so pleasant, and that you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook to keep up with savings and updates! Regards, Walter's Automotive

November 13, 2016

Dealership Rating
Employee Rating

Alex Ramirez Brought my G Wagon in for service, Alex was very helpful and explained things very well, loaner car was given. Service done on time. Price was reasona More

by ALGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Algos! We're happy to hear that you had a great service experience with Alex, and that he made sure to take the time to go through all of your vehicle's service needs. It's wonderful to know that you felt well accommodated, and that it was a hassle-free process for you. We appreciate your business and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 11, 2016

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Employee Rating

Service Center help The Service Center experience was great, with all employees proactively meeting the needs of each customer. I was immediately greeted and assigned to More

by MBZlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks MBZlover! It's wonderful to hear that Alex was so helpful and accommodating throughout your service experience, and that all of your needs and expectations were met. We're glad that it was a quick and hassle free process, and we appreciate your business! We look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

November 06, 2016

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Employee Rating

New tires Alex Raneriz had me in and out in 2 hours with a car wash! He was very attentive and gave me updates. Great job Alex! More

by Gmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Gmoney! We're so glad that Alex was so helpful and accommodating, and made sure you got your car back quickly. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

October 31, 2016

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Employee Rating

Jin Lee is the best salesmen. Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with p More

by Merc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary , Julio Guerrero, Jin Lee

Nov 07, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks Merc! We're happy to hear that Jin has made your leasing experiences so pleasant, and that you continue to feel so well accommodated each time. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 24, 2016

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Employee Rating

Exceptional Sales !!!!! Mike made Buying a Mercedes for the first time so easy! He was very informative, friendly and no pressure! I Love my new car. I am sold on Walter's More

by Susankm1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Marotta

Sep 27, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Susan! We're so glad that Mike and Alex were so helpful and attentive, and made sure that your first Mercedes experience was so excellent. It's wonderful to know that you were so well accommodated, and felt so at ease throughout the process. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

August 28, 2016

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Employee Rating

Recent service Brought my car to Walter's for recent service. My car is older but service people have kept it running smoothly. Loaner car provided as requested. Che More

by Ajljbighome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Ajljbighome! We're pleased to hear that Alex was so helpful and attentive, and made sure you were well accommodated while your car was being worked on. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 27, 2016

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Employee Rating

Excellent Customer Service! My visit was very enjoyable! I was treated with respect and not just another number coming into the door. My service advisor was Alex Ramirez and he t More

by PantherSlaeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks PantherSlaeyer! We're happy to hear that you had such a great service experience, and that Alex was so helpful and attentive throughout the process. It's wonderful to know that he was able to ease your concerns, and took care of everything as smooth and conveniently as possible. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 25, 2016

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Employee Rating

A service due Very kind and good customer service. Kept me updated on service via texts. Liked convience of Walters giving me a rental, and always a Mercedes😊 More

by Mo'scakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Mo! We're pleased to hear that you were kept well informed throughout your service experience, and that the process was as convenient and hassle-free as possible. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 11, 2016

Dealership Rating
Employee Rating

Excellent Customer Service I've had the best experience with this dealership. From the time I purchased my car to coming in and getting maintenence it's always been pleasant. M More

by Miraface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2016

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Miraface! We're pleased to hear that you have had such great experiences with us, and that Alex was able to make sure that trend continued through your latest visit. It's wonderful to know that he was so helpful and attentive, and made sure it was a convenient process for you! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for updates and savings for your next visit! regards, Walter's Automotive

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