Alex Ramirez | Page 52

Alex Ramirez , the service advisor at Mercedes service center is very patient, meticulous and thorough. I have been taking my cars for all service needs to Walters , the service advisor at Mercedes service center is very patient, meticulous and thorough. I have been taking my cars for all service needs to Walters Mercedes from past 18 years. I have bedn dealing with Alex from past 2 plus years with my 2 vehicles. He makes sure to keep me informed, what's going on with my vehicle. He breezes through (thoroughly)while you are there to pick up the car. The vehicle is always clean and washed and rntire work is done. Alex is definitely a big asset to this dealership. More

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Excellent customer service I continue send my vehicle for service but this time, i got small problem in my van and they gave me best service. I always prefer this dealer. I continue send my vehicle for service but this time, i got small problem in my van and they gave me best service. I always prefer this dealer. More

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Service department eas really excellent Alex Ramirez was really patient he explained everything I will bring my car back for service again and I would recommend my family and friends to come Alex Ramirez was really patient he explained everything I will bring my car back for service again and I would recommend my family and friends to come to Walters Mercedes More

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Excellent Customer Service! First time at this dealership the service provided by my service adviser Alex Ramirez was exceptional. The overall experience overall was great!!I wou First time at this dealership the service provided by my service adviser Alex Ramirez was exceptional. The overall experience overall was great!!I would highly recommend this dealership.. More

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"Quality of Service" I have had service performed on our Mercedes on several occasions and have always been more than satisfied with the results. On my most recent servic I have had service performed on our Mercedes on several occasions and have always been more than satisfied with the results. On my most recent service I was fortunate enough to be attended by Mr. Alex Ramirez during the process. He ensured that my vehicle, as well as myself, were treated in a very professional manner, and provided the utmost courtesy along the way. More

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wonderful experience Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and ve Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and very kind. Great service, great experience More

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best service in town I purchased a Glc 300 last week. It was the second car Mr. Lee sold us. We decided to buy this particular model because Mr. Lee found it for us as he I purchased a Glc 300 last week. It was the second car Mr. Lee sold us. We decided to buy this particular model because Mr. Lee found it for us as he knows exactly what we like. The sale was very easy and he made everything go smoothly. Since this model was quite a bit different then all the other cars it was a little hard for me to acquaint myself with all the new stuff. I was not comfortable with some settings so I called him and told him about my concerns. He was concerned that I didn't know how to adjust some of the settings so he offered to come to my house and help me. He literately saved my life because I was sitting too low and I couldn't see properly. Jin is so wonderful and kind. I will only buy cars from him as he goes over and above what anyone else will do. I am so grateful for his kindness. More

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Service Alex Ramirez at Walter's Mercedes is the guy you need have help you . Would go back for service no problem. Thanks again for your help. Alex Ramirez at Walter's Mercedes is the guy you need have help you . Would go back for service no problem. Thanks again for your help. More

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Efficient and outstanding service Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very fir Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very first service and was very impressed with his knowledge and outstanding service. I was not disappointed to say the least. I definitely will continue to come to have my Suv serviced. More

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Great service Alex always makes my service quick and easy, always makes sure I know what's going on with my vehicle and keeps it running like a Mercedes! Alex always makes my service quick and easy, always makes sure I know what's going on with my vehicle and keeps it running like a Mercedes! More

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