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Alex Ramirez
Alex Ramirez | Page 55
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
592 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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592 Reviews of Alex Ramirez
September 30, 2015
excellent customer service Recently I made an appointment to perform front-end alignment. The appointment was done using the website of Walter's, I was assisted by Kelly and she Recently I made an appointment to perform front-end alignment. The appointment was done using the website of Walter's, I was assisted by Kelly and she help me to accommodate my needs as a time and date suitable for my schedule.I was meet with the service advisor Alex Ramirez,he was helping me with the service of my car.My experiences with Alex was very good, explained to me what will be done to my car with this service appointment and the time and cost of the visit.Overall my experience was good,I will not hesitate to use Alex Ramirez for my next appointment. Thank you! Anatoly Petrov More
by BigKur
September 15, 2015
Excellent Service Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and complet Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and completed all in several hours. Received MB loaner car free of charge and everyone was professional and courteous. More
by Cy
September 12, 2015
B service appointment My 2010 C300 4matic was due for B SERVICE.. Alex Ramirez kept me current as to my car's condtion and the loaner car was a very big help since i neede My 2010 C300 4matic was due for B SERVICE.. Alex Ramirez kept me current as to my car's condtion and the loaner car was a very big help since i needed to do many errands that day. (the loaner car also got me "salivating a lot" for a new car but since I just retired I no longer want extra bills!!) All of the staff were very professional! A1 for Walter's!!!! Emy Goodrich More
by emerita@aol.com
September 11, 2015
Walters - Number 1 in quality and service! I am currently driving my 5th Mercedes from Walter's. After purchasing my first Mercedes, back in 2001, I will never go to another dealership other th I am currently driving my 5th Mercedes from Walter's. After purchasing my first Mercedes, back in 2001, I will never go to another dealership other than Walters! I am always treated extremely well and have always been very satisfied with all of my cars, and the quality of my service. My new service rep is Alex Ramirez. He is prompt, friendly, helpful and able to answer any question that I have about my car. My recent service appointment was fabulous, as always! I look forward to my continued relationship with this dealership! Walters is #1! More
by Mathgal1
September 05, 2015
My exceptional experience with Alex Ramirez. My experience with taking my car to the service department was stress and hassle free. Alex was very attentive to what I needed checked out. I want to My experience with taking my car to the service department was stress and hassle free. Alex was very attentive to what I needed checked out. I want to thank him for making me feel as I was his only client all day. More
by Karen Wooding
August 27, 2015
Repair Work Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner car. Kept me informed by text message on progress of repair. Great service!!! More
by tony
August 26, 2015
Great service Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Wort Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Worth the drive! More
by mdr69
August 25, 2015
Excellent service rep Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appr Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appreciate since I now have to take care of problems with the van myself since my husband passed away. I will continue asking for Alex. More
by Dlk
July 10, 2015
Servicio al Cliente Alex siempre es un representante que me ayuda en todo lo que necesito. Siempres atiende mis preguntas y me las soluciona. Excelente servicio al client Alex siempre es un representante que me ayuda en todo lo que necesito. Siempres atiende mis preguntas y me las soluciona. Excelente servicio al cliente. More
by Nenes3121
July 01, 2015
Service is excellent I understand now that why Mercedes Benz is the best one in the world. I really like my car and service. Specially I have to tell thank You to Alex. I understand now that why Mercedes Benz is the best one in the world. I really like my car and service. Specially I have to tell thank You to Alex. He is the excellent. Thanks again. More
by sunshim
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