Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 55

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

September 15, 2015

Dealership Rating

Excellent Service Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and complet More

by Cy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2015

Walter's Mercedes-Benz of Riverside responded

Cy, Thank you for coming in for your service! We are glad that Alex was able to take great care of you. Check us out on Facebook for the latest deals and savings! Take care. Walter's Automotive

September 12, 2015

Dealership Rating

B service appointment My 2010 C300 4matic was due for B SERVICE.. Alex Ramirez kept me current as to my car's condtion and the loaner car was a very big help since i neede More

by emerita@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2015

Walter's Mercedes-Benz of Riverside responded

emerita@aol.com, Thank you for taking you C300 in for a service with us! We are glad that Alex was able to take excellent care of you and we look forward to continuing to take care of you. Thank you, Walter's Automotive

September 11, 2015

Dealership Rating

Walters - Number 1 in quality and service! I am currently driving my 5th Mercedes from Walter's. After purchasing my first Mercedes, back in 2001, I will never go to another dealership other th More

by Mathgal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2015

Walter's Mercedes-Benz of Riverside responded

Mathgal1, We are very grateful for your continued loyalty to our dealership. We are glad that your latest service appointment was the top notch experience that you have come to expect. We look forward to seeing you in the future. Take care, Walter's Automotive

September 05, 2015

Dealership Rating

My exceptional experience with Alex Ramirez. My experience with taking my car to the service department was stress and hassle free. Alex was very attentive to what I needed checked out. I want to More

by Karen Wooding
Customer Service
Quality Of Work
Recommend Dealer
Yes
Sep 23, 2015

Walter's Mercedes-Benz of Riverside responded

Karen, thank you for writing this great review of your experience with Alex! Don't forget to check us out on Facebook and Twitter for updates, savings, and more. Thank you, Walter's Automotive

August 27, 2015

Dealership Rating

Repair Work Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015

Walter's Mercedes-Benz of Riverside responded

Tony, thank you for taking the time to share your experience with us. We are pleased to know that Alex and our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Please follow us on Facebook and Twitter for deals and savings for your next service. Regards, Walter's Automotive

August 26, 2015

Dealership Rating

Great service Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Wort More

by mdr69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2015

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Alex and the team here at Walter's Automotive. We look forward to working with you again in the future. Please check Facebook and Twitter for deals and savings on your next service. Sincerely, Walter's Automotive

August 25, 2015

Dealership Rating

Excellent service rep Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appr More

by Dlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2015

Walter's Mercedes-Benz of Riverside responded

We are glad to hear that Alex has taken excellent car of you for all of your automotive needs, and offer our condolences on your husband's passing. Please feel free to drop by or give us a call if there is anything we can do for you! Thank you, Walter's Automotive

July 10, 2015

Dealership Rating

Servicio al Cliente Alex siempre es un representante que me ayuda en todo lo que necesito. Siempres atiende mis preguntas y me las soluciona. Excelente servicio al client More

by Nenes3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2015

Walter's Mercedes-Benz of Riverside responded

Hola! Gracias por sus palabras amables! Sinceramente, Walter's Automotive

July 01, 2015

Dealership Rating

Service is excellent I understand now that why Mercedes Benz is the best one in the world. I really like my car and service. Specially I have to tell thank You to Alex. More

by sunshim
Recommend Dealer
Yes
Jul 02, 2015

Walter's Mercedes-Benz of Riverside responded

Hello! Very simply put. In those simple words lies a great truth about our dealership though, so thank you very much! We truly appreciate it. Kind Regards, Walter's Automotive

June 25, 2015

Dealership Rating

Alex Ramirez to the rescue! Just bought our third vehicle from Walters and less than 1200 miles later we got a flat tire. A new run flat tire was required as they cannot be patch More

by GoKings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2015

Walter's Mercedes-Benz of Riverside responded

Hello! We recall responding to your last review not to long ago about your newly leased vehicle and we are so sorry to hear about your flat tire! That is no good. However, we are very glad that Alex was able to assist you with getting a brand new comped tire. So, thank you for taking time to write yet another review! It really means a lot to us. We hope to see you again soon (but hopefully not for another flat)! Sincerely Yours, Walter's Automotive

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