Alex Wilson | Page 2

My appointment was on time with very friendly service, with a smile. They even finished a little early. Sheila with a smile. They even finished a little early. Sheila More

by Sheila Verified Customer Verified Customer

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Timely appointment. Taken immediately. Responsive. Work done quickly. Problem resolved. The staff were very friendly. Taken immediately. Responsive. Work done quickly. Problem resolved. The staff were very friendly. More

by jkc1955 Verified Customer Verified Customer

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Zero communication. Multiple times my car has been there for over a week and the only time I get updates are when I call about it. Its also usually not even looked at un Multiple times my car has been there for over a week and the only time I get updates are when I call about it. Its also usually not even looked at until days after my scheduled apt... Which they schedule weeks out. I spoke with a manager about this and he refunded my diagnostic fee but said he doesn't see the issue and blamed his staff right in front of her. This has happened to me multiple times it's obviously a programmatic flaw that there are too many cars being scheduled. I've tried to take it to other mechanics but they don't have the tools and say I need to take it to the dealership. I hate dealing with this place everytime my car needs work, having a broken car is stressful enough and they make it 10x worse More

by CHELSEACOSTANZO Verified Customer Verified Customer

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Service was quick, service men did everything I asked for, and I waited for the vehicle, I am happy. for, and I waited for the vehicle, I am happy. More

by janicelee1010 Verified Customer Verified Customer

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I love working with the staff at DePaula! They all work so hard to make what can be a stressful situation in buying a car to a most enjoyable one. Allison is the best in sales!!! They all work so hard to make what can be a stressful situation in buying a car to a most enjoyable one. Allison is the best in sales!!! More

by MSCHMITZ6274 Verified Customer Verified Customer

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I was very pleased with Rick the service Manager. I was able to get and appointment quick and easy. Jessica who scheduled my appointment was very kind and courteous. I was able to get and appointment quick and easy. Jessica who scheduled my appointment was very kind and courteous. More

by melissa.dufresne Verified Customer Verified Customer

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Good resolution of the problem that my car presented. quick repair. satisfied with the service provided. thanks ! quick repair. satisfied with the service provided. thanks ! More

by sergio Verified Customer Verified Customer

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Great service fast reliable and a gaurntee full service I love the staff aswell the detail on my ride look phanonminal love the staff aswell the detail on my ride look phanonminal More

by jbond3510 Verified Customer Verified Customer

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Poor communication and lack of knowledge. Had to wait over 24 hours for an oil change and car detail. Had to wait over 24 hours for an oil change and car detail. More

by guillermoaedo88 Verified Customer Verified Customer

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Best most efficient service center in the northeast. Dennis Walters is outstanding. His assistants are excellent, well trained hard workers Dennis Walters is outstanding. His assistants are excellent, well trained hard workers More

by PLatino711 Verified Customer Verified Customer

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