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Alexa Olivo
Alexa Olivo at Northside Honda

Alexa Olivo | Page 6

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Alexa Olivo

June 04, 2024

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It’s just hard to call and make an appointment and to get someone to answer the phone. More

by Suzanne Latronico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2024

Northside Honda responded

Suzanne, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexa and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 02, 2024

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Employee Rating

First time there everything was great. Everyone was friendly and great customer service. Woul go again. More

by CARMUSTANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Bates, Noah Morales, Lacye Laning, Jose Sanchez, Steven Strawn, Mark Hannawi

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Jun 03, 2024

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

June 02, 2024

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Customer service is exceptional. The only negative part of the service is that you are the only dealership that Doesn’t provide free car washes anymore. More

by PERAGIL54
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 01, 2024

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They did a great job! Alexa was so friendly and team did the oil change in a timely matter More

by jessica.medel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 29, 2024

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Employee Rating

Fair and honest - the people I dealt with are missing from the survey. perhaps because of personnel turnover? More

by newmike229
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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May 30, 2024

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

May 29, 2024

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Employee Rating

Steven was a pleasure to work with. He made the whole process easy and painless. More

by timdiemert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacye Laning, Steven Strawn, Mark Hannawi

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May 30, 2024

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

May 26, 2024

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Employee Rating

Alexa and the service team did an excellent job servicing my Civic. I had several items serviced on my vehicle and the team performed everything perfectly and in a timely manner. Thank you! More

by Nathaniel M
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Northside Honda responded

Thank you, Nathaniel, for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 25, 2024

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Alexia was great, always had a great service with Noah too! The best customer service! More

by ISABEL.ALVARADO.MEJIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Morales

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May 29, 2024

Northside Honda responded

Thank you, Isabel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

May 23, 2024

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Employee Rating

I will always service my vehicle here great folks friendly really took great care of my vehicle More

by SHADOWRIDERVTC83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Bates, Noah Morales, Lacye Laning, Steven Strawn, Mark Hannawi, Oscar Jasso , Jaime Anteola

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May 28, 2024

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

May 21, 2024

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Employee Rating

Excellent dealership! Easy, fast and very friendly From the moment I walked in until the moment I left. More

by gypsyroses_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Furst, Andrea Alvarez, Vinchenzo Villanueva , Jaime Anteola

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May 28, 2024

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

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