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Alexander Castrillón
115 Reviews
As a seasoned automotive professional with a personal touch, I am passionate about helping individuals find their dream car. With over 10 years of experience in the industry, I specialize in Acura vehicles and offer a range of new, certified pre-owned, and used cars. At Rallye Acura, we serve Long Island, NYC, and the tri-state region with a dedicated and friendly team. I take the time to understand each customer's needs and budget, and as a husband and father of three, I understand the importance of finding the right car for families. I make the financing process easy, so you can focus on finding your dream car and hitting the road. Let's chat and find your perfect ride together!
Read moreDealership Experience
3 yrs
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
115 Reviews
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115 Reviews of Alexander Castrillón
June 30, 2025
Thomas Ng is very professional. We have been to several car dealerships before heading to Rallye Acura and he was the only one who could answer all the car questions we asked. We ad We have been to several car dealerships before heading to Rallye Acura and he was the only one who could answer all the car questions we asked. We admire his knowledge of what he sells. At first Acura might not be the first choice we wanted to buy, but Thomas's attentive and courteous service made the deal possible. He is also willing to help with after-sales service and I would definitely recommend anyone to get a car from him! More
by SiP
Other Employees Tagged: Thomas Ng
June 26, 2025
I am very pleased with my experience at Acura Rally. Alex Castillou wasn't pushy at all and genuinely wanted to help me to find a car for my.I was getting it for my wif birthday. He went above and be Alex Castillou wasn't pushy at all and genuinely wanted to help me to find a car for my.I was getting it for my wif birthday. He went above and beyond to me sure i got the right vehicle that i was looking for.I highly recommend doing your car shopping here if you want a more relaxed,hassle free experience. More
by Navin singh
June 26, 2025
Alex was very accommodating and clear throughout the buying process. We had a lot of questions and he answered them all and showed us numerous vehicles we were interested in. Everything went quickly and buying process. We had a lot of questions and he answered them all and showed us numerous vehicles we were interested in. Everything went quickly and smoothly because of this. Will definitely use him again in the future. More
by JRZ
June 05, 2025
Comfortable conversation with him; he approached us as if we were family members. Totally different from other brand dealer experiences last week. we were family members. Totally different from other brand dealer experiences last week. More
by Hank Ban
Other Employees Tagged: Robert O'Connor
May 20, 2025
At Ralley Acura staff are very professional and well-informed about the vehicles they are selling and answer questions thoroughly. Our sales person Alex, now for a second time was able to help us g well-informed about the vehicles they are selling and answer questions thoroughly. Our sales person Alex, now for a second time was able to help us get our new car very smoothly and efficiently ! He allowed us to make informed decisions without rushing us in any way. Definitely look for Alex if you want a seamless transaction ! More
by Akarinar3006
Other Employees Tagged: Robert O'Connor , Michelle
April 29, 2025
Huge thanks to the Rallye Acura team for making my first electric car purchase such a great experience! Alex in sales was awesome—super friendly, patient, and really knew his stuff. He helped me find the pe electric car purchase such a great experience! Alex in sales was awesome—super friendly, patient, and really knew his stuff. He helped me find the perfect car and made the whole process easy and low-stress. Rob in finance was great too—he explained everything clearly and had all the paperwork wrapped up in no time. I was in and out with my new EV in just one day! Mike in service has also been super helpful, answering all my questions and making sure I’m set up for success. Everyone at Rallye Acura was professional, efficient, and just really nice to work with. Highly recommend! More
by arelisaguilarjuarez
Other Employees Tagged: Robert O'Connor , Mike
April 29, 2025
Had a great experience at Rallye Acura. Alex Castrillón was great to deal with, he made the whole process extremely fast and seamless. Alex Castrillón was great to deal with, he made the whole process extremely fast and seamless. More
by odalisrfernandez
Other Employees Tagged: Robert O'Connor
April 29, 2025
We recently leased a vehicle from Acura, and the entire experience was exceptional from start to finish. Our salesperson, Alex was knowledgeable, friendly, and incredibly patient throughout the process. Th experience was exceptional from start to finish. Our salesperson, Alex was knowledgeable, friendly, and incredibly patient throughout the process. They took the time to understand our needs, answered all of our questions clearly, and made sure we felt confident in our decision. The dealership itself was clean, organized, and welcoming, and the staff made us feel like valued customers rather than just another transaction. The leasing process was smooth and efficient, with no pressure or unexpected surprises. We truly appreciate the professionalism and outstanding customer service, and we’re thrilled with our new Acura. Highly recommend Acura and Look for Alex if you’re in the market for a new vehicle! More
by Karry
