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Alexander Matallana
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Alexander Matallana | Page 4
Service Sales Manager
Paragon Acura
56-02 Northern Blvd
Queens, NY 11377
67 Reviews
Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
8 yrs, 4 mos
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
67 Reviews
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67 Reviews of Alexander Matallana
October 29, 2018
My sales rep Alex was great. Cannot say enough good things about Alex. He is very personable and very straightforward. Does not try to push you and just gives you all the facts in Cannot say enough good things about Alex. He is very personable and very straightforward. Does not try to push you and just gives you all the facts in a very low key but upbeat way. He got us the car we wanted in the color we wanted at a great price. And the person who handled our delivery and showed us everything was terrific as well. Good follow up after delivery of the car as well. We would definitely buy another car at Paragon from Alex More
by kenbnyc
Other Employees Tagged: April Connor
Helpful 
September 18, 2018
Alex Matallana delivered the best possible service! I was fortunate to have Alex Matallana as my leasing consultant who worked closely with me over two weeks to lease two 2019 RDX vehicles with many acc I was fortunate to have Alex Matallana as my leasing consultant who worked closely with me over two weeks to lease two 2019 RDX vehicles with many accessories for the Pres. and VP of my company. We had two different pick-up dates and also returned two vehicles to Paragon as well. All this was done in a timely basis. He is someone who answers every phone call and email within minutes. Even if he was busy, he took the call to tell me he was with another customer and could he call me back in a few minutes, which he did. Most people would have let the call go directly to voicemail. With two difficult boses to please and training to be done, he arranged every thing seamlessly and even they were impressed with his ability to juggle and get things done. Great Job Alex, you're the best! Tom Diffley More
by Tom Diffley
September 15, 2018
Great sales help and location Alexander from paragon Acura was the best. Was patient and knowledgeable of entire inventory. I’m never shopping anywhere else again. #five star servi Alexander from paragon Acura was the best. Was patient and knowledgeable of entire inventory. I’m never shopping anywhere else again. #five star service.thx More
by Todaysman1221
Other Employees Tagged: Francisco Collado, Ali Faoud, James Roach
August 30, 2018
Review for Alex Great service by Alex and seamless to transition trade in for a lease. I would definitely recommend this dealership to anyone looking for a Acura or H Great service by Alex and seamless to transition trade in for a lease. I would definitely recommend this dealership to anyone looking for a Acura or Honda. More
by Vkumar93
August 27, 2018
Financing my lease vehicle I came in to find out what I would be looking at if I wanted to stay with the vehicle I leased 3 yrs ago and Alexander was the rep that took care of m I came in to find out what I would be looking at if I wanted to stay with the vehicle I leased 3 yrs ago and Alexander was the rep that took care of me. He helped me with everything I needed to know and more. I ended up financing the remaining residual on my vehicle at a great apr and left happy thanks to Alexander. More
by Rafael
August 23, 2018
Positive, friendly and very helpful I came in for a old used car, and I ended up getting into something even better, brand new and great make! Loved the service very helpful, no complai I came in for a old used car, and I ended up getting into something even better, brand new and great make! Loved the service very helpful, no complaints. More
by Sophiamwade
Other Employees Tagged: James Roach
August 18, 2018
Excellent service and friendly dealer my car lease was expiring and a wanted to change fo a brand new car. Paragon Acura help me to continue with a new lease without problems. My dealer pe my car lease was expiring and a wanted to change fo a brand new car. Paragon Acura help me to continue with a new lease without problems. My dealer person Alexander matallana was great and helpful . They also have snacks and good coffee . I recommend them to get your car More
by Jv
Other Employees Tagged: James roach
August 01, 2018
Spectacular I couldn’t have asked for more from Jessica and Alexander. They were completely helpful from beginning to end and really made this experience as painl I couldn’t have asked for more from Jessica and Alexander. They were completely helpful from beginning to end and really made this experience as painless as possible. More
by Xlr629
Other Employees Tagged: Jessica
July 25, 2018
Amazing service! I give 5 stars to this excellent service that was given by Alexander Matallana because he is a nice, helpful and pleasant gentleman. He is awesome. I give 5 stars to this excellent service that was given by Alexander Matallana because he is a nice, helpful and pleasant gentleman. He is awesome. More
by Acurardx
July 17, 2018
Thanks to Alex! Alex has had to go back and check in several items to smooth out any issues we had on this new car purchase. It is a new design in the RDX series and Alex has had to go back and check in several items to smooth out any issues we had on this new car purchase. It is a new design in the RDX series and we are early buyers if this as it is just getting started in he market. So, we had waited for an accessory that was not in stock and had a minor incident that needed some attention. Alex was there all the way seeing us through. He has a great disposition and treats you like you are a VIP. His attentiveness help carry us along the whole journey. More
by CHNYC711
Other Employees Tagged: James Roach, Vanessa Johnson, April Conner
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