Alexander Matallana
Alexander Matallana at Paragon Acura

Alexander Matallana | Page 4

Sales Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

Contact Me
4.9
78 Reviews

Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Training and development

2X Platinum Council of Sales Excellence

View more specialties & trainings
4.9

78 Reviews

Write a Review

78 Reviews of Alexander Matallana

March 13, 2019

Dealership Rating
Employee Rating

Had an overall pleasant experience I applied for financing so the dealer knows I was serious. I had a prompt follow up and spoke to their "first engagers" over text. After sharing what More

by Mnb.rsvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Roach , Ali Faoud, Christopher

Mar 13, 2019

Paragon Acura responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 22, 2019

Dealership Rating
Employee Rating

My first Acura I had a positive experience with Alexander Matallana and the rest of the team at Paragon Acura, he was very kind and helpful. I will be recommending A More

by Acura1jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shun Rodriguez

Feb 25, 2019

Paragon Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 10, 2019

Dealership Rating
Employee Rating

Great experience! We had a very positive experience with Alex and the rest of the Paragon Acura team. He was very helpful, walking us through various options and taking More

by KTandJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2019

Paragon Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Alex and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 02, 2019

Dealership Rating
Employee Rating

Very good all around experience. Excellent experience. Nice showroom, big selection and fair prices. Our salesman, Alexander Matallana, was knowledgeable and easy to deal with, and ma More

by Neil C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Roach

Feb 03, 2019

Paragon Acura responded

Thank you so much for your review, Neil! Happy customers are our goal and our mission at our dealership, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 06, 2019

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Employee Rating

Awesome purchase experience, awesome Vheicle! Just leased a 2019 Acura TLX Aspec. The purchase experience was professional and not nearly as long as other places. The vheicle itself is deff In More

by Tonyr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Paragon Acura responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 04, 2018

Dealership Rating
Employee Rating

Great Alex was great and gave me a great deal I couldn't refuse. Will definitely be back and recommend to everyone I know. 10/10 More

by ThebestQCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

Paragon Acura responded

We cannot thank you enough for your wonderful review of Paragon Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 24, 2018

Dealership Rating
Employee Rating

Transparent and fair deal This is the second car I lease from Paragon Acura and both times it has been an amazing experience. An experience with serious negotiation and laughte More

by LhEMT91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2018

Paragon Acura responded

Reviews like yours are truly a breath of fresh air! Alex is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 21, 2018

Dealership Rating
Employee Rating

Awesome Customer Service Alexander was a great help. He did a good job helping me get the car i want and the deal i want. Great customer service More

by marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2018

Paragon Acura responded

Thank you so much for your feedback, Marc. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Alexander. Please let us know if we can ever help you in the future. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 20, 2018

Dealership Rating
Employee Rating

A test drive that turned into getting a lease Alexander greeted us from the moment my husband and I entered the Acura dealership. He made sure that we were taken care of and was very professional More

by eponsmpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Paragon Acura responded

Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Alexander. Please let us know if we can ever help you in the future. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

November 12, 2018

Dealership Rating
Employee Rating

Awesome experience Best Acura dealer.. Great staff. Excellent customer service. Go see Alexander he will take care of whatever you need.. Definitely recommend this deale More

by BigL210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Roach

Nov 13, 2018

Paragon Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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