Alexandra Benvenuto | Page 19

Ford Convert My whole family are Toyota people, but I liked the look of the 2015 Ford Focus, and after a month of researching I went in to buy my car. I talked to My whole family are Toyota people, but I liked the look of the 2015 Ford Focus, and after a month of researching I went in to buy my car. I talked to Jared over the phone first, and agreed to buy the car from him after talking to other dealers in the area. He was the only one who sounded like he enjoyed his job over the phone. Jared greeted me immediately as I was walking out of my old car. He was knowledgeable, friendly and has a good sense of humor that made me feel comfortable as I test drove my car. Alexandra (Alex) was very enthusiastic, and explained all the options I could get with my car without being pushy. What impressed me the most was the financing department. I have been on other car buying adventures with other people, and financing always takes 30 minutes to an hour with the financing people trying to pressure you into warranty after warranty, or trying to convince you to lease. Justin showed a clear pricing break down, explained one warranty option that would benefit me the most, and I was out of there in 20 minutes with my new Ford Focus. My experience with this dealership was refreshingly simple and hassle free. More

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Immediate Response To A New F150XLT As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary people to meet those demands. You’re TEAM at SPFORD Carrollton which includes Chandler Center, Alexandra Benvenuto and Garrett Tidman [service] have made a difficult request on a new purchase a reality in an extremely short time frame. Please thank all and recognize their great efforts in customer satisfaction in a record timeline as we complete our second F150 at 5 Star Ford Carrollton. SPFORD at Carrollton beats all. Thanks More

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Great salespeople I saw a used Chevy truck on their website that I was interested in, and while I was looking at it online, Melanie Lucero, logged in and started asking I saw a used Chevy truck on their website that I was interested in, and while I was looking at it online, Melanie Lucero, logged in and started asking if there was anything she could do to help me. After talking to her, I ended up going to the dealership and met with her. She was very polite and showed me the vehicle I was inquiring about. After test driving the vehicle, she was very helpful in getting me the price I was wanting to pay, and help get me the finances I needed. I was very satisfied with all the transaction and help I received at this dealership. More

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