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Alexandra Celis
Alexandra Celis at Tamiami Hyundai

Alexandra Celis | Page 9

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.7
105 Reviews

Languages Spoken

Spanish Spanish

4.7

105 Reviews

Write a Review

105 Reviews of Alexandra Celis

February 22, 2025

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Employee Rating

Great dealership! !! I would recommend it highly convenient professional and friendly And reliable beautiful cars More

by joeroenaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gonzalez

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Feb 24, 2025

Tamiami Hyundai responded

Thank you for the glowing review! We're delighted to hear that our team at Tamiami Hyundai provided a professional and friendly experience. Enjoy your beautiful car!

February 22, 2025

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So just got this in my email 1900 hrs proving your customer service review process totally " eye wash" w no effective process Mgt My car WAS serviced WELL But NOT by Genesis but by Hyundai FIRST Y More

by LTC ZAGATA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Tamiami Hyundai responded

Thank you for sharing your feedback. While we're glad to hear that your car was serviced well, it's disappointing to learn about the confusion with our service process. We strive for clarity and efficiency in all interactions, so we appreciate you bringing this to our attention. If there's anything further you'd like us to address or discuss, please feel free to reach out at any time. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

Feb 24, 2025

LTC ZAGATA responded

Sammy Jo You guys ALWAYS hit a Grand Slam last 10+ years A Home Run " Nothing" to be ashamed of simply mystifying why Genesis wasn't my entire " seemless" process as usual However, Alexandra OUTSTANDING, pretty sure Dr Alex Valentin made certain ALL was great w my EQUUS, and talking w you showed me you are ON Top of Your Game -- just a retired LTC i of 23 years who values Process Mgt hence my suggestions to Sheila Zellers about Continuity Books ( How To books BY Dept ) it would drastically Improve both morale but more importantly ROI!!! Blessings Hawk

February 19, 2025

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Employee Rating

My car was returned after oil service without its air intake. They rated my "AIR DUCK" in their written report as Poor and offered to repair for $582.86. I would like to know what happened to the part th More

by ronaldwsaul
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 19, 2025

Tamiami Hyundai responded

Ronald, we are sorry to hear about your disappointment and any misunderstanding at your service visit. The technician noted on the multipoint inspection that your vehicle was in need of an air duct due to the component being missing entirely, which is documented on the required photograph he took before recommending the part. We are sorry for any misspelling that offended you. It does appear in the photo you may have previously replaced the battery (as it is an aftermarket battery and not a Hyundai OEM part), and in your vehicle model that air duct is required to be removed in order to access the battery. Since your battery has never been replaced at our facility, we are unable to advise on what may have happened to your air duct. Our job is to inspect and notify you of your vehicle's condition, which we believe our team did properly.

February 18, 2025

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The service tech was really excellent common knowledgeable, courteous and took care of my problems More

by WEMMEMCHR
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Recommend Dealer
Yes
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Feb 19, 2025

Tamiami Hyundai responded

Your kind words made our day! Thanks for choosing Tamiami Hyundai.

February 18, 2025

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It was a great experience. The service was great and service tech was helpful. I also had a premium car wash and it was great More

by bodor_lillian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis

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Feb 19, 2025

Tamiami Hyundai responded

Lillian, we're delighted to hear you had a great experience with our team at Tamiami Hyundai! Thank you for sharing your feedback and enjoying the premium car wash.

February 16, 2025

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I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez , Ryan Pereiras

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Feb 17, 2025

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai was able to accommodate you so efficiently during a busy time. Thank you for sharing your experience, and we're glad we could get your car back quickly!

February 14, 2025

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Employee Rating

Alejandre was terrific! She took the time to explain things well. Give her a raise! More

by DNMONTANA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Tamiami Hyundai responded

We are glad to hear that Alejandre provided excellent service. Thanks for choosing Tamiami Hyundai!

February 12, 2025

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Employee Rating

Linda and the team are all great! Thank you so much for a speedy service. More

by TAYRAFFERTY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Midlam

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Feb 12, 2025

Tamiami Hyundai responded

Thanks for stopping in for service and leaving Tamiami Hyundai a five-star review! We are happy to hear that Linda and our team did a great job. See you down the road!

February 07, 2025

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I had a nail in my tire. I took it in and they were very busy so it took an hour and a half, but I was fine with that since the service dept was so busy. I have used Tamia More

by karenhar07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Quintana

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Feb 07, 2025

Tamiami Hyundai responded

Hi Karen, thank you for your patience and loyalty over the years! We're delighted to know that Tamiami Hyundai continues to be your go-to service center. Safe travels ahead!

February 07, 2025

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Very good professional,great human quality,excellent customer service always so that client leaves satisfied. More

by ANDRESDIAZCOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra, Alejandra Quintana, Linda Midlam, Timothy Mack, Josh Gonzalez

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Feb 07, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us, Andres! We're delighted to hear that our team at Tamiami Hyundai provided excellent customer service and ensured a satisfying visit. We appreciate your support!

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