Alexandra Collins | Page 3

Staff so friendly prompt and efficient service…car runs perfectly washed it smiling faces like won’t take car anywhere else ever…thank you so much peace perfectly washed it smiling faces like won’t take car anywhere else ever…thank you so much peace More

by Sarachristiansenmoran Verified Customer Verified Customer

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Overall I felt the full experience was positive including the dealership itself. James was very professional and kind with every interaction! I never felt pressured, was treated with respect, and James staye the dealership itself. James was very professional and kind with every interaction! I never felt pressured, was treated with respect, and James stayed late to work with me while I was overly indecisive. He was quick to act when I reached out for assistance. All team members I spoke with made me feel taken care of More

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Stacey was a great rep and helped me each step of the way. From the initial email correspondences to the picking up of my new car, she was super knowledgeable and friendly throughout! When it came to way. From the initial email correspondences to the picking up of my new car, she was super knowledgeable and friendly throughout! When it came to the financing and paperwork aspect, Jeff led me through everything simply and understandably. Very easy to talk to and would recommend! Alexandra was also very knowledgeable during the encore call and helped explain all of the intricacies of the vehicle to me. Overall this was a great first time car-buying experience for me! More

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My partner and I had a wonderful experience at Groove! We had visited a differed dealership right before stopping by Groove and the contrast couldn’t have been more pronounced; night and day experience. Ever had visited a differed dealership right before stopping by Groove and the contrast couldn’t have been more pronounced; night and day experience. Everyone at Groove was welcoming, friendly and super helpful. This was our first time buying a new car and Stephany went above and beyond to ensure we found the perfect Subaru at the right price. She’s honestly the best vehicle salesperson either of us have ever encountered in 20+ years of combined experience. Recommending Groove to all of our Colorado friends and family. More

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Alexandra reviewed some of the many features of my 2021 Subaru Outback. She was very thorough and answered all of my questions. I appreciate this service offered by Groove Subaru to new car owners. Thanks Subaru Outback. She was very thorough and answered all of my questions. I appreciate this service offered by Groove Subaru to new car owners. Thanks again Alexandra. Groove is lucky to have you as an employee. More

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Excellent responsiveness and knowledge of subaru features and benefits. Made the buying experience great and with the right features or options to meet our needs without extra costs. Very efficient communi and benefits. Made the buying experience great and with the right features or options to meet our needs without extra costs. Very efficient communications. More

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Alex was very helpful and informative on a few of the features I’d overlooked on my new 2020 Outback. She’s a great asset to the Groove team! features I’d overlooked on my new 2020 Outback. She’s a great asset to the Groove team! More

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Joe was amazing...friendly, knowledgeable, and clearly loves Subaru. He wasn't at all pushy and seemed to really want to do right by me. I also loved the way the sales team worked together. It really made loves Subaru. He wasn't at all pushy and seemed to really want to do right by me. I also loved the way the sales team worked together. It really made the process comfortable. Thanks Joe! Thanks Groove Subaru! More

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Quick and easy I like most people was not looking forward to the long drawn out process of buying a car. I chose Groove Subaru based on a friends suggestion and I like most people was not looking forward to the long drawn out process of buying a car. I chose Groove Subaru based on a friends suggestion and I am so happy that I did. Joe Mccarty was amazing. Not pushy, listened to what my needs were and helped me choose the perfect vehicle for my family. He prepped me for the next step which was finance and assured me it wasn’t a place where they push things on you and scare you into buying. They simply presented options for me to protect my investment and let me make an informed decision without using scare tactics. Kudos to Groove for their sales process. Thank you Joe! You have earned my business for life!!! More

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Really Great Car Buying Experience Joanna Galvan is the reason we chose to buy our new car from Groove Subaru. She guided us through the entire process from answering our questions to Joanna Galvan is the reason we chose to buy our new car from Groove Subaru. She guided us through the entire process from answering our questions to helping us purchase our new Subaru Outback. Joanna was patient and very knowledgeable, making sure she addressed every concern we had, no matter how small. She took the time to walk us over to the parts department, customer service and the service center introducing us to the service reps. After the sale she followed up, even coming to our walk through and delivery checklist to make sure we were satisfied. Joanna is the reason we will be coming back to Groove for servicing and when we replace our second car. More

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