Alfred El-Darazi

I recently had the pleasure of purchasing a vehicle from 5-Star Ford in North Richland Hills, and I cannot say enough good things about my experience! From the moment I stepped onto the lot, I was greeted w 5-Star Ford in North Richland Hills, and I cannot say enough good things about my experience! From the moment I stepped onto the lot, I was greeted with warmth and professionalism that made me feel right at home. Alfred, my sales associate, was an absolute gem. His knowledge of the vehicles and genuine passion for helping customers truly stood out. He took the time to listen to my needs and preferences, ensuring I found the perfect match. Alfred was patient, informative, and never pushed me to make a decision. Instead, he provided valuable insights that helped me feel confident in my choice. David, the finance manager, also deserves special recognition. His dedication to ensuring a smooth and transparent financing process exceeded my expectations. He went above and beyond to find the best options for me, explaining each step clearly and making sure I understood everything. David's friendly demeanor and expertise made the sometimes-daunting finance process feel effortless. Overall, my experience at 5-Star Ford was nothing short of fantastic. The entire team is committed to providing exceptional service, and it truly shows. I left with not just a new vehicle but also a smile on my face, grateful for the outstanding care I received. I highly recommend 5-Star Ford to anyone in the market for a new car – you won’t be disappointed! Thank you, Alfred and David, for making my car-buying journey such a positive one! More

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Alfred and Carlos are amazing to buy from. They are very knowledgeable and helpful. They care about your time and needs. They are very knowledgeable and helpful. They care about your time and needs. More

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Great dealership, wide selection of used and new vehicles per my needs and good customer service per my needs and good customer service More

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Great, very detailed, friendly easy to work with. Answered all our questions and worked within our set parameters for the truck we were looking for Answered all our questions and worked within our set parameters for the truck we were looking for More

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Alfred was an absolute pleasure! He was very helpful, answered all of our questions, and made us feel comfortable through the entire process of purchasing our new Ford. Everyone at t He was very helpful, answered all of our questions, and made us feel comfortable through the entire process of purchasing our new Ford. Everyone at the facility was so nice and welcoming. We would recommend others to consider them when making a purchase. More

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The dealership is good. They are straightforward. They do a good job being fair with their prices and inventory. They are straightforward. They do a good job being fair with their prices and inventory. More

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Alfred, and David in finance were knowledgeable, professional, and really nice. Thanks so much! I love my new Ford Escape! professional, and really nice. Thanks so much! I love my new Ford Escape! More

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Very nice and a great person to work with. Definitely will be purchasing another vehicle with him. Definitely will be purchasing another vehicle with him. More

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We love Five Star Ford. They treat you like royalty! What a wonderful customer service experience. They treat you like royalty! What a wonderful customer service experience. More

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Wasn't planning on buying today Alfred did a great job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Fi job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Five Star. David in finance was plenty friendly too. We will be back one of these days More

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