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Alfredo (Al) Bustamante

Overview Reviews (275) Inventory (263)

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Alfredo (Al) Bustamante

Alfredo (Al) Bustamante | Page 25

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

275 Reviews

Overview Reviews (275) Inventory (263)

Languages Spoken

English

Spanish

4.9

275 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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275 Reviews of Alfredo (Al) Bustamante

December 20, 2024

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Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed while I was waiting on service to be completed More

by Daviddealba61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales

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Feb 12, 2025 -

Germain Honda of Surprise responded

We thank you for your business and positive feedback. See you next time. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

All are friendly and cooperative. Techs explained the workings of my vehicle and sales were available to discuss new car. Techs explained the workings of my vehicle and sales were available to discuss new car. More

by joshjudo4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2025 -

Germain Honda of Surprise responded

We greatly appreciate you taking the time to share your positive experience. Best Regards, Sassha Motz General Manager

December 19, 2024

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Employee Rating

Great service as always. Team is accommodating, professional, honest and friendly. I will come back here again. Team is accommodating, professional, honest and friendly. I will come back here again. More

by Notmyrealname

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Germain Honda of Surprise responded

All great things we love to hear about our team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 17, 2024

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Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis , Andree Khaziran, Victor Morales, Matt Thorpe

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Dec 17, 2024 -

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

December 12, 2024

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Employee Rating

Came in for an Oil Change. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. We were very happy it only took less than a hour. Friendly Service dept. people. Keep up the great work. More

by mpja4web

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Germain Honda of Surprise responded

Thank you for your business and your kind words. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

December 09, 2024

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Employee Rating

Timely, kept me informed , did all that was needed , washed vehicle made sure to cover floor and seats all within the time quoted washed vehicle made sure to cover floor and seats all within the time quoted More

by dennisglide2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andree Khaziran

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Dec 10, 2024 -

Germain Honda of Surprise responded

We are happy your visit was the quality 5-star experience our team works hard to deliver. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Recall repairs were made quickly and efficiently. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. Service consultant was courteous, knowledgeable and helpful. Waiting room was clean and quiet. More

by 2adams5170

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recall needs. We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Please come see us again some day! Best Regards, Sassha Motz General Manager

December 06, 2024

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Employee Rating

Yes, I'm always able to schedule my oil change appointment with very short notice. appointment with very short notice. More

by fshorty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that our team is always able to quickly accommodate your service needs and provides you with quality service. Best Regards, Sassha Motz General Manager

December 05, 2024

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Employee Rating

Everything went easy and well, fast and no issues. Staff very friendly and work done on time. Staff very friendly and work done on time. More

by timgarney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you again. Best Regards, Sassha Motz General Manager

December 05, 2024

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Employee Rating

As always, Germain Honda did a great job with my car. Many thanks to you! Many thanks to you! More

by doctorholmes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Germain Honda of Surprise responded

We greatly appreciate your business and positive feedback. Thank you for sharing. Best Regards, Sassha Motz General Manager

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