Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 24

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
251 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

251 Reviews

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251 Reviews of Alfredo (Al) Bustamante

November 22, 2024

Dealership Rating
Employee Rating

See Separate Review comparing Germain to Other Honda Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General M More

by wharala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Kiara Ruiz, Evan Winje, Ty Crews , Robert Pitman, Jake Rohde

Nov 25, 2024

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality and efficient visit. Be it sales or service our team works hard to provide the ultimate guest experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

November 22, 2024

Dealership Rating
Employee Rating

Good service advisor. Neat place. Get from diatomic test results Make you scare and high cost to repair which is crazy. Send to for 2nd option. Got both different resu More

by Norbert
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

November 21, 2024

Dealership Rating
Employee Rating

We have been with Germain as our service provider for many years and always been satisfied with the service. This is our first time buying a vehicle and it was a smooth experience. Jacob was a dream to w More

by kostelecky2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Montana Boone, Jacob Davis

Nov 22, 2024

Germain Honda of Surprise responded

Thank you for leaving our team this awesome feedback. Ensuring both quality sales and service experiences for our guests is our highest priority. We look forward to our continued relationship and hope you are enjoying your new Honda. Best Regards, Sassha Motz General Manager

November 19, 2024

Dealership Rating
Employee Rating

Al service advisor always is prompt with making appts n getting me out in under 2 hours for B7 n some other work n car wash More

by kchesnutt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Our goal is to ensure your overall satisfaction. Thank you for letting us know that Al always take excellent care of you. Best Regards, Sassha Motz General Manager

November 15, 2024

Dealership Rating
Employee Rating

Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. More

by packerchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Germain Honda of Surprise responded

Thanks so much for taking the time to write us such a great review. We’re happy to know Alfredo could help. We really appreciate your business. Best Regards, Sassha Motz General Manager

November 13, 2024

Dealership Rating
Employee Rating

Al was great with my service and definitely be going back to him with my vehicle. More

by TheAlmighty97
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, David McKee

Nov 13, 2024

Germain Honda of Surprise responded

Thank you for letting us know that Al ensured you and your Honda were a top priority and were thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

November 09, 2024

Dealership Rating
Employee Rating

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by scooter1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

November 09, 2024

Dealership Rating
Employee Rating

I appreciate that the work was done in a timely and efficient manner da da. More

by jboekhoff
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

Nov 11, 2024

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient service visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

November 08, 2024

Dealership Rating
Employee Rating

Al has always been very helpful explaining what services I need. He is very respectful and pleasant. More

by johnlindac70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Germain Honda of Surprise responded

Your continued business and trust in Al and our team are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

November 08, 2024

Dealership Rating
Employee Rating

Competent, friendly and professional experience, what else can I say thank you very much Alfredp is the best and David is always running a good shop More

by oregon96sct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Nov 08, 2024

Germain Honda of Surprise responded

Thank you for trusting our team with the servicing of your Honda. David leads a team of professionals dedicated to ensuring your complete satisfaction. Best Regards, Sassha Motz General Manager

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