Alicia Chapman-Jones | Page 15

The check in clerk was snippy about prices, my vehicle was rolled out ready to be picked up but was not fix clutch pedal was still not coming up all the way and the technician argued with me that he neede was rolled out ready to be picked up but was not fix clutch pedal was still not coming up all the way and the technician argued with me that he needed to drive my car to figure out the problem instead of pushing the clutch with his hand while vehicle was off. More

by nwpsqt Verified Customer Verified Customer

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Alicia is AMAZING! She always communicates within a timely manner. Thank you for great customer service! She always communicates within a timely manner. Thank you for great customer service! More

by jchaney123.jc Verified Customer Verified Customer

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I don’t know much about this dealership. I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just I was a regular customer a Hall Ford before it became Southern Ford. I see a few familiar faces and a lot of new ones. The dealership is good, I just don’t know anyone. More

by Carrian83 Verified Customer Verified Customer

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Service center personnel are friendly seem very organized. More space is needed on the lot for vehicles to drive to and from service. organized. More space is needed on the lot for vehicles to drive to and from service. More

by STEVEANDBETTYCARR Verified Customer Verified Customer

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Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More

by mariahjeynae Verified Customer Verified Customer

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I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from Southern Ford..Thank you soo much for all you’ve done since I bought my vehicle.. More

by BERNARDMOYLER Verified Customer Verified Customer

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They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. and beyond the call of duty ensuring their customers get exactly what the need. More

by LIONSB70 Verified Customer Verified Customer

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Always happy to help and make sure that I’m in and out so that I’m able to go on about my day and at the end of the day know that they’re taking great care of my prized possession (my truck) that I’m able to go on about my day and at the end of the day know that they’re taking great care of my prized possession (my truck) More

by Matthew Verified Customer Verified Customer

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Very convenient and always come through. Great staff. Joe was very attentive. Will definitely recommend Great staff. Joe was very attentive. Will definitely recommend More

by Mrs. Warren Verified Customer Verified Customer

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Working with Eddie on the commercial side has always had positive and great experience. Always a positive outcome. positive and great experience. Always a positive outcome. More

by billsfan66 Verified Customer Verified Customer

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