Alicia Chapman-Jones | Page 17
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
483 Reviews
Write a Review483 Reviews of Alicia Chapman-Jones
April 01, 2025
Alicia in service was excellent! Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords Listened to my vehicle concerns, made sure everything was checked and fixed, and communicated the whole time my vehicle was serviced. Southern Fords service team is outstanding! More
March 28, 2025
This dealership is the best of the best your technicians were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel were able to Find issues that a Ford dealership where I purchased my vehicle could not. Alicia is Absolutely amazing to work with she makes you feel at ease and she makes sure that everything is taken care of. More
March 27, 2025
Easy to work with, polite and professional staff. Very informative and clear about the work necessary and completed. Very informative and clear about the work necessary and completed. More
Other Employees Tagged: Stephanie Spangler
March 20, 2025
I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , JON CONWAY, Jeff Dobson, EDWIN WARREN, QUERIDA WILLIAMS
March 17, 2025
Good Morning,, I took my F150 in to Southern Ford of Newport News, VA for service and like always great customer service. No hassle, professional staff and excellent support. I never encountered an iss Newport News, VA for service and like always great customer service. No hassle, professional staff and excellent support. I never encountered an issue that couldn’t be resolved without delay. While you wait enjoy the journey of the showroom or watch television while enjoying the condiments, fresh coffee, breakfast bars , water and chips. If you haven’t visited give them a try and tell them Danette sent you. More
Other Employees Tagged: Jeff Dobson, Patrick George, Joe Jensen
March 14, 2025
The service is always excellent, as are the people at the desk. Great customer service! While I waited for my oil change, Amber gave me information on a Bronco in the showroom. desk. Great customer service! While I waited for my oil change, Amber gave me information on a Bronco in the showroom. More
Other Employees Tagged: JON CONWAY, Amber in the showroom.

