Alicia Chapman-Jones | Page 18
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
483 Reviews
Write a Review483 Reviews of Alicia Chapman-Jones
March 14, 2025
Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!! impeccable since I first purchased my car here. Love them!! More
Other Employees Tagged: Kim Boone, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Joe Jensen, Jake Lynch, JARED STARK
March 09, 2025
Service department made me a great appointment and took my vehicle in on the appointed time. The department found me a ride home and picked me up when my vehicle was ready for me to drive home. my vehicle in on the appointed time. The department found me a ride home and picked me up when my vehicle was ready for me to drive home. More
Other Employees Tagged: JON CONWAY
March 02, 2025
Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. More
Other Employees Tagged: Manny Patel , JON CONWAY, Jake Lynch
March 01, 2025
The service department personnel are very professional and courteous. I am kept informed about the status of my vehicle and quetions or concerns are responded to in a timely manner as well. and courteous. I am kept informed about the status of my vehicle and quetions or concerns are responded to in a timely manner as well. More
February 25, 2025
Nice wholesome environment staff was very attentive very respectful Courteous the atmosphere was a+ smooth R&B Jazz station was playing overall I liked the reception better than Wynne Ford respectful Courteous the atmosphere was a+ smooth R&B Jazz station was playing overall I liked the reception better than Wynne Ford More
Other Employees Tagged: JON CONWAY, Jeff Dobson
February 25, 2025
They worked with my schedule, great customer service from parts department also. You let me know all the information about my vehicle for scheduled maintenance. Looking forward to doing business in the futur parts department also. You let me know all the information about my vehicle for scheduled maintenance. Looking forward to doing business in the future. More
Other Employees Tagged: JON CONWAY
February 22, 2025
Fast service people are friendly Great place to get your car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! More
February 20, 2025
Great service provide by John, definitely worth going out your way for professional and courteous service. Probably the best dealer service in this region. your way for professional and courteous service. Probably the best dealer service in this region. More
Other Employees Tagged: JON CONWAY
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