Alicia Stanley
Alicia Stanley at Treasure Coast Lexus

Alicia Stanley

Internal Service Advisor

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Alicia Stanley

October 12, 2026

Dealership Rating
Employee Rating

I am delighted every time I leave Treasure Coast Lexus, they always take an excellent path in repairing my Lexus. More

by Karlinkdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Treasure Coast Lexus responded

We love hearing from happy customers! Thank you for choosing Treasure Coast Lexus. We'll see you next time, safe travels!

October 11, 2026

Dealership Rating
Employee Rating

Customers can always depend on the Treasure Coast Lexus to go above and beyond in delivering top results for your Lexus. I’ve been a customer for years and have yet to be let down by this Lexus Dealer. More

by Karlinkdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Klein, Kelleigh Congdon, Jude Forte , Josue Trochez Galindo

Oct 11, 2026

Treasure Coast Lexus responded

We truly appreciate your continued trust and support! It's wonderful to know you've had consistently top-notch experiences with us. Thank you for choosing Treasure Coast Lexus! Safe travels!

October 10, 2026

Dealership Rating
Employee Rating

Jude was so outgoing, attentive to my words, listened carefully, had a great sense of humor and was so friendly. I never felt rushed or pressured. He is A+ in my opinion! More

by dorothy.c.payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2026

Treasure Coast Lexus responded

Hi Dorothy, thank you for sharing your glowing review of Jude! We appreciate your business and we hope to see you again at Treasure Coast Lexus.

October 09, 2026

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It is an always a pleasure to visit this Lexus dealer. They go out of their way to meet the customer’s needs. I’ve been a very happy customer for years. From the moment a customer drives into the service More

by Karlinkdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Klein, Kelleigh Congdon

Oct 09, 2026

Treasure Coast Lexus responded

We are honored to have your support and your business! Thank you for trusting the Treasure Coast Lexus team and sharing this glowing review.

September 20, 2026

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Entire experience was good. Carlton was our sales person . Carlton was professional , patient, informative and made us smile . He answered all our questions and concerns .Alicia More

by garyandlyn
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlton Duncan , Jenni in service department

Sep 21, 2026

Treasure Coast Lexus responded

Thank you for sharing your very thoughtful review! We are thrilled to hear that you had a great experience with our sales and service teams. Your feedback is greatly appreciated by the whole team! -Treasure Coast Lexus

August 18, 2026

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Thanks for the service. Easy in and out….thanks for the car wash. Dry clean! More

by 2cats8well
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 19, 2026

Treasure Coast Lexus responded

The entire team at Treasure Coast Lexus is so glad we earned your business. Thanks so much for your kind words!

August 15, 2026

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Employee Rating

The first trip to the service department was excellent. However, after just a few days with the vehicle, I did not like it. Not the salesperson's fault. I "assumed" for $50,000 the vehicle would have mo More

by Bonnie3557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jude Forte

Aug 19, 2026

Treasure Coast Lexus responded

Bonnie, I'm grateful for your feedback, and I understand how disappointing it can be when a purchase doesn't meet expectations. It's never our intention to leave any customer dissatisfied with their vehicle. If you'd like to discuss this further. please don't hesitate to reach out. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

August 13, 2026

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Walking into the dealership, I really thought I was going to have a great experience. The salesman, Howard, talked very highly about the dealership and especially their service department, so I took his word More

by Will Lara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 14, 2026

Treasure Coast Lexus responded

Will, I'm really disappointed to hear about your experience and the lack of responsiveness on our end. We pride ourselves on providing top-notch service from start to finish, so this is concerning to hear. I'd like to investigate this further and see how we can make it right for you. Please reach out when you can. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

Aug 15, 2026

Will Lara responded

Hey Tina, Thank you for responding to my review. I’m sorry I made the review as negative as I did. I typically don’t leave bad reviews because I’m usually pretty easy to please. You asked how you could make it right, and I think the best place to start would be having your team take another look at the Jeep. This is my third Jeep, and the sound I’m hearing is definitely not a normal Jeep sound, as your team suggested. It’s a pretty loud knocking sound that happens while the vehicle is idling, whether I’m stopped or in park. As soon as I begin driving, the sound goes away. I explained this to your team when I brought it in. My mechanic suggested it could potentially be an engine mount, transmission mount, or even something related to the HVAC system, but he also agreed that it is not a normal sound. I was waiting to hear back from your team before deciding whether to just pay for the repair myself, but I never heard from anyone until you responded to my review. I really appreciate you reaching out, and I’d be happy to bring the Jeep back in and have your team take another look at it. I’m hoping we can get this resolved

June 29, 2026

Dealership Rating
Employee Rating

I can always count on Treasure Coast Lexus to treat me like a valued guest. They do it consistently. More

by CARLA
Recommend Dealer
Yes

Other Employees Tagged: Alicia Stanley

Jun 30, 2026

Treasure Coast Lexus responded

We are so happy that our Treasure Coast Lexus team delivered an excellent experience. Thank you, Carla!

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