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Alisa Thayer

Overview Reviews (77) Inventory (187)

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Alisa Thayer

Alisa Thayer | Page 6

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9

77 Reviews

Overview Reviews (77) Inventory (187)

Dealership Experience

1 yr, 2 mos

Industry Experience

9 yrs, 3 mos

4.9

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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77 Reviews of Alisa Thayer

April 09, 2026

Dealership Rating

Employee Rating

They got me in and out quickly with same day service. Will never go anywhere else! Will never go anywhere else! More

by Christine

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 09, 2026 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2026

Dealership Rating

Employee Rating

Dave Hall and all the service staff went above and beyond when I brought in my Ford for maintenance. I was in and out in no time. I’m impressed!! Thank you!! when I brought in my Ford for maintenance. I was in and out in no time. I’m impressed!! Thank you!! More

by Jean

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer, Mike Memery, David Hall , Michele LaRue, Dylan Radford

Apr 09, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2026

Dealership Rating

Employee Rating

Always a great experience. They take their time and explain each process. Great service at this location. They take their time and explain each process. Great service at this location. More

by jdcoscia1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer, Mike Memery , Michele LaRue, Dylan Radford

Apr 03, 2026 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2026

Dealership Rating

Employee Rating

Excellent service experience. Work was finished in a timely manner. Friendly staff willing to help. Work was finished in a timely manner. Friendly staff willing to help. More

by mharris2284

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue

Apr 01, 2026 -

NYE Ford responded

March 29, 2026

Dealership Rating

Employee Rating

Nye Ford has always been great with us. They schedule to get in quickly & we trust the workmanship, integrity, flexibility, and appreciation of military veterans. We highly recommend Nye. I They schedule to get in quickly & we trust the workmanship, integrity, flexibility, and appreciation of military veterans. We highly recommend Nye. I travel miles to do business with Nye & prefer their service over our local Ford places. More

by irmz87

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer , Michele LaRue, Dylan Radford

Apr 01, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 23, 2026

Dealership Rating

Employee Rating

Everyone at NYE is always so nice. They make sure to take care of your needs and explain things if need be. They make sure to take care of your needs and explain things if need be. More

by LinaVP

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Mar 24, 2026 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 22, 2026

Dealership Rating

Employee Rating

They were very professional easy to work with nice group of people. The job was done perfect of people. The job was done perfect More

by dwseamon1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 24, 2026 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2026

Dealership Rating

Employee Rating

Service was very good and the people are very nice and pleasant to work with. pleasant to work with. More

by DARYLFREE39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer , Michele LaRue

Mar 12, 2026 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2026

Dealership Rating

Employee Rating

Wonderful people allways willing to put in the work to get you the best vehicle for a great price. get you the best vehicle for a great price. More

by tjslawoniewski

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Lupinski, Jeff Socha, Matthew Keller, Ross Barton, Keri Whitmeyer, Mike Memery, Alex Bryden, David Hall , Michele LaRue

Feb 18, 2026 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2026

Dealership Rating

Employee Rating

Have been bringing our fleet vehicles here for years and the service department is always great to work with. Professional and courteous. the service department is always great to work with. Professional and courteous. More

by psmith

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keri Whitmeyer , Cheyenne Drummond, Michele LaRue

Feb 18, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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