David Hall
David Hall at NYE Ford

David Hall

Service Manager

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.8
36 Reviews

I have been in the Auto Industry for over 30+ years. Raised in Rome, NY, I moved out to Syracuse at an early age to be on my own. I'm a big golfer, so when I'm not working, you can always find me on the course! I'm passionate about cars, but I love taking care of customers!

Dealership Experience

1 yr, 4 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

4.8

36 Reviews

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36 Reviews of David Hall

August 30, 2026

Dealership Rating
Employee Rating

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 22, 2026

Dealership Rating
Employee Rating

Dave and Keri did a amazing job with my car and were amazing to work with More

by bailey02412
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Aug 25, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2026

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One of the few places I’ve had to take a vehicle back for the same issue twice. Service is great, and the staff are friendly. More

by chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Aug 19, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2026

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Employee Rating

Quick and friendly service. Everyone greeted me with a smile and my vehicle was back to me the same day. Great job NYE Ford More

by F350
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Whitmeyer

Aug 19, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2026

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Super helpful, insured the best service, made everything very easy, aswell as got my truck tuned up perfectly! More

by xayviermroughan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2026

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Employee Rating

Alisa was communicative and explained all of my vehicle’s needs with great detail. The service was quick and easy! Always a great experience with her. Give this girl a raise! More

by FordPro1826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Alisa Thayer

Aug 19, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2026

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Employee Rating

Nye Ford did a great job getting my truck reprogrammed for the recall. It is good to know that he was able to come to my house and Foxx the issue. I would recommend Nye Ford to everybody i know. More

by JULIEBR98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 05, 2026

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Employee Rating

I spoke with Dave Hall from NYE today. .He was very personable and emphasized the importance of customer satisfaction and the goal of NYE to insure this goal is met. He listened to my conc More

by crystal.lalonde
Recommend Dealer
Yes
Aug 06, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 31, 2026

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Dylan was polite and respectful and he was very helpful in my situation. An asset to the service department. More

by Jwandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Radford

Aug 05, 2026

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 22, 2026

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Employee Rating

Went in 3x's, 1st was for timing chain and steering issue. Got it back, steering issue still there but now power steering pump was whining, wasnt when dropped off. Went back for the power steering issu More

by SUPREME436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2026

NYE Ford responded

"SUPREME436" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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