Allan Hempel | Page 3

Great servive I have always had great service from Allan Hempel and Jeff Haas Mazda. My wife and I have worked with Allan Hempel since 2003 with complete satisfacti I have always had great service from Allan Hempel and Jeff Haas Mazda. My wife and I have worked with Allan Hempel since 2003 with complete satisfaction. More

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My car needed service for 10,000 miles Allan is always very pleasant. He knows his customers, I have been battling cancer and he noticed my hair loss, which is obvious, but was kind to ask Allan is always very pleasant. He knows his customers, I have been battling cancer and he noticed my hair loss, which is obvious, but was kind to ask how I was doing. He was genuine! He makes sure to clarifiy everything with me before and after service so I understand whats has been done so I understand. Very patient when I am slow to understand or need clarification on my maintenance plan. This Mazda location "Rocks" with customer service!!! More

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Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and this dealership date back more than 20 years and I refer friends and family to him for maintenance and repair. This is where we'll buy our next car as a result of a great long-term relationship. More

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Excellent I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car is a pleasure. And reason for that is Allan Hempel. He made service as easy as it can be. Very professional, polite, knows his job to the smallest details. I would highly recommend him as a service manager and will stay with JH Mazda in future. More

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Excellent Service I have been going to this dealership for service for past 7 years. I am very satisfied with their service staff, especially Allan Hempel. They are ver I have been going to this dealership for service for past 7 years. I am very satisfied with their service staff, especially Allan Hempel. They are very courteous. The premises are clean and comfortable, They always have specials going on for many routine service items, which helps keep the routine maintenance cost low. In general they seem to be very professional organization. More

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Thanks again Allan Again Allan Hempel provided me with excellent experience when bringing my vehicle to Jeff Haas Mazda. I called and scheduled an appointment. I was o Again Allan Hempel provided me with excellent experience when bringing my vehicle to Jeff Haas Mazda. I called and scheduled an appointment. I was on time and Allan came to the vehicle, said hello / good morning. Verified what were we doing and I signed the paperwork. My work was completed in a satisfactory time frame with no hidden costs. Allan me me at the checkout counter and went over th bill. Thanks. More

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Excellent service Experience i went to do my 30 k miles service on CX5 Mazda. Allan Hempel was very helpful in getting my service done . he is a great person to del with. i went to do my 30 k miles service on CX5 Mazda. Allan Hempel was very helpful in getting my service done . he is a great person to del with. More

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Allan Hempel My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always be there for me. Thank you so much!!! More

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Allan Hempel I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new. I appreciate good service without a runaround. That's where I go for repairs I can trust. More

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An excellent experience Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost more than half of what Kelly Blue Book said the thing was worth even if it were in pristine condition. So it was time to shop around. I looked around online, searching for the kind of car I wanted. I was under no specific loyalty to Mazda. I did test drive a Mazda CX-5 before leaving and the experience with Ray Maxa was spectacular. I'll be brutally honest, I've never, EVER had a test drive experience like I did with Ray. Not only did Ray encourage me to take the car through it's paces, he pushed me to take the car to emergency situations just to see the safety features and performances. In an empty parking lot I was reluctant to, but eventually encouraged to slam the accelerator until I got to about 50 MPH and then slam the breaks... Did I mention we did this even in the rain? I walked away from that experience knowing exactly how the CX-5 would perform in poor weather. Still, being the responsible car buyer, I left the Jeff Haas Mazda dealership to check out some other dealerships, namely the nearby Toyota and Nissan dealerships. One thing Ray did that spoke volumes was not only was he not pushy about me just signing papers right then, he actively encouraged me to go try the other dealerships, try the other cars out... He is so confident in the Mazda product that he simply stated that he knew I'd be back. So I went... Neither dealership would even consider allowing me to do the 50 to 0 test in their cars. Both dealerships were fairly pushy about trying to get me to sign the papers there, buy the car, save me a trip to the other dealerships (I told each dealership that they were my first visit to get their reactions/opinions about the other cars I had in mind). The Toyota dealership was probably the most funny with their response. They offered to sell me a used CX-5 they had just to save me the trip to Jeff Haas Mazda... Well, long story short, I'm the proud new owner of a 2015 Mazda CX-5. Ray was my primary contact, but I also had interactions with a few others, including Rob Morrison and Larry Bennett, Allan Hempel in Service, as well as a few others in the front office whose names I don't see on the list. Unfortunately I am awful with names and am not near their business cards at this time but I wanted to get this review out there to show my thanks and appreciation to the wonderful employees at Jeff Haas Mazda. If the rest are remotely as helpful and engaging as those I've tagged, then you honestly can't go wrong. More

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