Allan Hempel | Page 2

Consistently great service and getting treated like family I am a 30 year resident of Houston and 80% of that time I have had a Mazda that I bought or serviced at Jeff Haas Mazda. Reason being the service is t I am a 30 year resident of Houston and 80% of that time I have had a Mazda that I bought or serviced at Jeff Haas Mazda. Reason being the service is to the mark, accurate, and done professionally and with great customer service. I mutually know most of the long-time employees there by name, and yes, the coffee is nice too. More

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The Best Mazda Place In Town My wife and I purchased our new 2012 car from Jeff Haas Mazda. We purchased the new car from them because we had a used Mazda's prior to our new car, My wife and I purchased our new 2012 car from Jeff Haas Mazda. We purchased the new car from them because we had a used Mazda's prior to our new car, and their service department maintained that car wonderfully! We have used Allan Hempel as our primary service rep for many years now and we do not allow any one else to maintain our car. We have put well over 100,000 miles on this car and Allan has ensured that virtually every one of those miles was driven without any issues or worry about our car. We have used Carlos Guzman as well when Allan is unavailable and we have not been disappointed in how we, or our car, is treated! I drive about 130 miles roundtrip to have them be the ones who maintain our car. I am very reluctant to trust anyone and when I do develop a trust, it is well earned! We are considering purchasing another new vehicle and it will be a Mazda from Jeff Haas Mazda! More

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Third car from this dealer. I just bought my 3rd car from Jeff Haas Mazda; my last car was almost 15 years old so I figured it was time (yes, my almost 14+ year old car was still I just bought my 3rd car from Jeff Haas Mazda; my last car was almost 15 years old so I figured it was time (yes, my almost 14+ year old car was still running smoothly). My salesman Charles Silmon helped to make the sale smooth, easy and painless. I will continue to get all service done at this dealer as with my last car. I drive all the way from Pearland because I know my car will get the best care. A shout-out to Allan Hemphill in service he is the best! More

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Allan Hempel always gives great service Our family has been buying from Jeff Haas for many years. We always get our service done there and Allan has always been a top notch service person a Our family has been buying from Jeff Haas for many years. We always get our service done there and Allan has always been a top notch service person and very nice to deal with. So nice to deal with someone you can trust. More

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Excellant service Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cas Allen is always pleasant, helpful and knows what my car needs. He greets me , has the paperwork ready and reviews the work done before I go to the cashier. He also reminds me what service will be due next. More

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Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first service advisor was and still is Carlos Guzman. I have also had great service from Todd Troublefield, Cynthia Ramirez and Allen Hempel. They are all very knowledgeable and easy to work with. Everything from the coffee stand to the courtesy shuttle service is superior to other car dealerships I've experienced, and the pricing is very reasonable. More

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Fantastic service by Allan Hempel Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to Allan Hempel was fantastic.to work with. His communication was awesome. Came in on his day off to check on my car and to be there to deliver my car to me. Thanks, Allan More

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Great service experience Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car w Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car was serviced during the day. More

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Great service! Allan Hempel did a great job for my car. My one and only recommendation would be to make your services page more intuitive. For instance, I booked t Allan Hempel did a great job for my car. My one and only recommendation would be to make your services page more intuitive. For instance, I booked the appointment to be at 7:00 AM and I included the type of service to be done; state inspection. There was no mention of the actual time of the state inspection which could only be performed after 8:00 AM as that's when the techs arrive. More clarity on the types of services corresponding to the times they can be performed would help greatly. More

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Allan Hempel at Jeff Haas kept me well informed was very pro Fast and friendly and kept me well informed.I really enjoyed working with Allan hempel and would reccomend this dealership to get your car serviced th Fast and friendly and kept me well informed.I really enjoyed working with Allan hempel and would reccomend this dealership to get your car serviced there . More

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