Allison Jordan
Allison Jordan at Scranton Chevrolet of Norwich

Allison Jordan

Internal Service Advisor

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
240 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

French French

4.9

240 Reviews

Write a Review

240 Reviews of Allison Jordan

February 06, 2026

Dealership Rating
Employee Rating

Great customer service. Tammy and crew kept me up to date on the schedule and parts delivery. They even shuttled me around to pick up the vehicle. More

by bruceg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, John Coleman

February 04, 2026

Dealership Rating
Employee Rating

I am always happy with the service I receive at Scranton, always. This is the only car dealer I recommend 100%. Siempre estoy contenta con el servicio que recibo en Scranton. Lo recomiendo 100% More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Scranton, Julie Pierce , Edward Prete

Feb 05, 2026

Scranton Chevrolet of Norwich responded

Thank you for your Great feedback! We look forward to servicing You in the future!

January 26, 2026

Dealership Rating
Employee Rating

Everything was great, I love the option of saturday service appointments. Makes things a lot more convenient! More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

Poor communication They were not committed to fixing my truck in a timely fashion It took more than 2 months to have my truck fixed More

by philkoh99
Recommend Dealer
No

Other Employees Tagged: Allison Jordan

Feb 06, 2026

Scranton Chevrolet of Norwich responded

Thank you for your feedback on your experience here. We take all of our customers situations seriously and look to improve whether it was a simple phone call updating on parts or just the status alone. We appreciate the opportunity to repair your vehicle and would like to get a second chance. All communication allows us to change and adapt to make it better for our customers.

December 04, 2025

Dealership Rating
Employee Rating

Good quality people and service. They let you know what is going on with your service More

by r2weth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2025

Dealership Rating
Employee Rating

I purchased a new truck through Scranton Chevrolet and was extremely happy with the vehicle I received. Kamila worked with me to ensure that I got all of the options I wanted making sure the whole process More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Scranton, Kamila Pelliccia, Rich Burdick , Aaron Dalpe, Dominick Salemi

November 29, 2025

Dealership Rating
Employee Rating

Is always a pleasure working with them. They have the best customer service and they will help you get a good deal. More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Pierce , Dominick Salemi

November 27, 2025

Dealership Rating
Employee Rating

I would recommend this dealership and its service department. My issue is rodent damage. Only time will tell whether or not the issue is completely fixed. More

by m.kmaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, John Coleman

November 26, 2025

Dealership Rating
Employee Rating

Took forever to get the part but once it arrived it was installed pretty fast…so no problems… More

by jim2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, John Coleman

November 25, 2025

Dealership Rating
Employee Rating

Service department is very helpful getting But for recalls seams like it takes an awful long time. I would think if you had a recall, the parts would be readily available. More

by Eturcojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, John Coleman

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