Allison Jordan | Page 13
Internal Service Advisor
Scranton Chevrolet of Norwich
774 W Thames St
Norwich, CT 06360
Dealership Experience
5 yrs, 9 mos
Industry Experience
5 yrs, 9 mos
Languages Spoken
English
French
245 Reviews
Write a Review245 Reviews of Allison Jordan
October 15, 2022
From start to finish I received Over and above service and treatment I’m Very satisfied and treatment I’m Very satisfied More
Other Employees Tagged: Tammy Davis
October 07, 2022
Consistent great service from this dealership Excellent communication and efficient turn around time to our fleet of vehicles that are in high demand communication and efficient turn around time to our fleet of vehicles that are in high demand More
Other Employees Tagged: Tammy Davis, James Arroyo , Lauren McGloin, Mark Schukei, Kevin Vernon
September 29, 2022
Very helpful and fast to respond to requests. Did a great job explaining the issues and what they were doing to correct it. Did a great job explaining the issues and what they were doing to correct it. More
Other Employees Tagged: Kamila Pelliccia
September 27, 2022
I am very dissatisfied with service from Scranton. I recently brought my vehicle in for service and had to wait 5.5 hours to get work done, but it was never completed. The outer front tires were bald I recently brought my vehicle in for service and had to wait 5.5 hours to get work done, but it was never completed. The outer front tires were bald because apparently the front was way out of alignment. I had to pay for alignment despite the fact that i just recently bought this vehicle. The dealer informed me that these tires were discontinued. I went to Town Fair Tire to get them, and they cost me $600. Regarding the driver's seat, the service department did not fix the problem i was complaining about. They ordered a new seat. They were not sure if the warranty covers this seat, or if i have to pay for it. In the meantime I'm still waiting for the seat to come in. Again, no one told me this service call would take 5.5 hrs. Frustrating! More
September 22, 2022
I had my vehicle in the shop for a full detail and the detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help More
Other Employees Tagged: Tammy Davis , Michael Cassel, Brian Collazo-Lasanta, Jurvis LaSalle, Andrew Macierowski, Lauren McGloin, Mary Jo Muscarella, Dominick Salemi, Mark Schukei
September 15, 2022
Lauren is a very effective communicator and makes sure that we are well taken care of on each visit that we are well taken care of on each visit More
Other Employees Tagged: Tammy Davis, Frank Cilley
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