Allison Jordan | Page 13

Easy to make an online service appointment. Arrived at the appointed time and was immediately met and processed. After which I was shown to the clean comfortable waiting area which offered coff Arrived at the appointed time and was immediately met and processed. After which I was shown to the clean comfortable waiting area which offered coffee and guest Wi-Fi. Service was performed expeditiously and I was on the road in less than two hours. More

by djeanson1010 Verified Customer Verified Customer

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From start to finish I received Over and above service and treatment I’m Very satisfied and treatment I’m Very satisfied More

by Jack Verified Customer Verified Customer

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Great service! Most importantly they made sure my car was safe before I drove it again. Most importantly they made sure my car was safe before I drove it again. More

by ANNABOWER Verified Customer Verified Customer

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I have always been treated with respect. There has always been good communication with all employees. It is a pleasure to do business with everyone. There has always been good communication with all employees. It is a pleasure to do business with everyone. More

by cabin1381 Verified Customer Verified Customer

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Consistent great service from this dealership Excellent communication and efficient turn around time to our fleet of vehicles that are in high demand communication and efficient turn around time to our fleet of vehicles that are in high demand More

by bruceminer Verified Customer Verified Customer

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Very helpful and fast to respond to requests. Did a great job explaining the issues and what they were doing to correct it. Did a great job explaining the issues and what they were doing to correct it. More

by carlos.m.evams Verified Customer Verified Customer

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Everything went well. Steven Murphy was the sales person and he was great. We did everything over the phone. Steven Murphy was the sales person and he was great. We did everything over the phone. More

by sarah.m.darish.dvm Verified Customer Verified Customer

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I am very dissatisfied with service from Scranton. I recently brought my vehicle in for service and had to wait 5.5 hours to get work done, but it was never completed. The outer front tires were bald I recently brought my vehicle in for service and had to wait 5.5 hours to get work done, but it was never completed. The outer front tires were bald because apparently the front was way out of alignment. I had to pay for alignment despite the fact that i just recently bought this vehicle. The dealer informed me that these tires were discontinued. I went to Town Fair Tire to get them, and they cost me $600. Regarding the driver's seat, the service department did not fix the problem i was complaining about. They ordered a new seat. They were not sure if the warranty covers this seat, or if i have to pay for it. In the meantime I'm still waiting for the seat to come in. Again, no one told me this service call would take 5.5 hrs. Frustrating! More

by Michael Malone Verified Customer Verified Customer

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I had my vehicle in the shop for a full detail and the detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help More

by Dave S Verified Customer Verified Customer

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I was very happy would be friendliness and helpfulness of the service department. Very satisfied with their work. the service department. Very satisfied with their work. More

by Tony Verified Customer Verified Customer

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