Allison Smith
Allison Smith at Lexus of Cleveland

Allison Smith

Digital Retail Training Specialist

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
16 Reviews

I have been in Cleveland for just over three years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales.

5.0

16 Reviews

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Dealership Experience

4 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

16 Reviews of Allison Smith

February 02, 2026

Dealership Rating
Employee Rating

From the time we walked in, to the time we drove away with our new car, the service was outstanding. Allison was knowledgeable, friendly, and trustworthy. We appreciated her professionalism. More

by maureen.harris90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Feb 06, 2026

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 02, 2026

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Employee Rating

Great customer service! Easy to communicate with. Flexible on budget. Friendly staff who worked hard to make sure we were happy with our car purchase. More

by stevienjeru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Thomas Brennan

Feb 06, 2026

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 22, 2026

Dealership Rating
Employee Rating

I had a great experience with Allison with Lexus of Cleveland! She was very helpful, answering all of my many questions in a timely and thorough fashion. I was coming from 2 hours away on a holiday wee More

by Caitlin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Jan 24, 2026

Lexus of Cleveland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cleveland. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2026

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Very impressed with the ambience of the interior of this dealership people were eager and friendly to assist me. I felt very comfortable. More

by Silver bullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Kantor

December 29, 2025

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Employee Rating

Great company to work with. Allison did a fantastic job getting the car I wanted. More

by tcchristian
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Dec 29, 2025

Lexus of Cleveland responded

Great to hear you had a positive experience! We're glad Allison could help you find the car you wanted at Lexus of Cleveland!

December 29, 2025

Dealership Rating
Employee Rating

Alison did a great job locating the exact car we were interested in purchasing. She kept us informed every step along the way. She made the whole process effortless. More

by bevfortewortman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Thank you for sharing your feedback about Alison! We're thrilled to hear she assisted you so well. We hope you love your new car, and we look forward to your next visit to Lexus of Cleveland.

December 28, 2025

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Employee Rating

I recently had the pleasure of working with Abed, and I must say his approach to automotive sales is refreshing. The transaction was handled with a high level of integrity and efficiency. Abed is a subject More

by DawsonBuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Lexus of Cleveland responded

Dawson, thank you for sharing your glowing review of Abed and our team. We're glad the process was seamless, transparent, and educational. Your referrals mean the world to us, and we look forward to assisting your friends and colleagues with the same level of care. Safe travels from all of us at Lexus of Cleveland!

December 28, 2025

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Employee Rating

Allison and the Lexus of Cleveland team were beyond amazing in assisting me with my new NX. I highly recommend! More

by A1Brown2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Lexus of Cleveland responded

We’re grateful for your business and recommendation! We’ll pass your praises along to Allison and the Lexus of Cleveland team. Enjoy your new Lexus NX!

December 21, 2025

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Employee Rating

Christian is awesome. Great energy, knows his stuff!! Amazing experience for sure!! Love this guy! More

by lcales9
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

Lexus of Cleveland responded

Thank you for the great review and kind regards for Christian. We look forward to seeing you again at Lexus of Cleveland!

December 12, 2025

Dealership Rating
Employee Rating

Allison was extremely helpful and responsive. She provided the insight we needed and was flexible in working around our schedule. More

by jpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 12, 2025

Lexus of Cleveland responded

We're so glad Allison was so helpful and accommodating throughout your visit! We’ll pass along your kind words and hope to welcome you back to Lexus of Cleveland next time.

1

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