Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher | Page 20

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

Write a Review

320 Reviews of Ally Gallagher

February 22, 2025

Dealership Rating
Employee Rating

love dealing with Crest Volvo and its fantastic team. Any time I have concerns i feel appreciated and know they will take care of me and my car More

by JCHAPMAN11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Jordan Farmer, Bryan Bingham , Eli Rivera, Keith Wiedmann

Feb 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with our team. We always strive to ensure our customers feel valued and well taken care of, and we’re glad to know we’ve met your expectations. We look forward to continuing to serve you and your car in the future!

February 21, 2025

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Employee Rating

Great service. Quite expensive to replace cracked tail light due to the entire assembly being required. More

by DABEEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear you were satisfied with the service. We understand that the cost of replacing the tail light assembly may have seemed high, and we truly appreciate your understanding. If you have any questions about pricing or alternative options in the future, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again!

February 17, 2025

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The service is one of the reasons I buy from Crest, always great. I always feel they will take care of all my needs More

by STACYCLACK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Crest Volvo Cars responded

Thank you for your continued trust in Crest! We're so glad to hear that our service keeps you coming back. We truly appreciate your loyalty and are always here to take care of all your needs. Looking forward to assisting you again soon!

February 15, 2025

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My Service Rep. Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else. More

by ELEANOR1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 18, 2025

Crest Volvo Cars responded

Thanks, Eleanor! We're thrilled to hear that Ally provided you with such great service. We pride ourselves on our team's dedication to our customers, and it's wonderful to know Ally is making a positive impact. We look forward to assisting you and your car in the future!

February 14, 2025

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Employee Rating

Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! More

by Mohammad
Recommend Dealer
Yes
Feb 18, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!

February 14, 2025

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Employee Rating

The entire Crest Volvo staff are great. Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic. More

by CMilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Jordan Farmer

Feb 18, 2025

Crest Volvo Cars responded

Thank you so much for the amazing review! We’re thrilled to hear that Jordan, Ally, and Lynn consistently provide you with top-notch service. We truly appreciate your kind words and recommendation. It’s our goal to make every visit exceptional, and we’re so glad to have earned your trust. We look forward to seeing you again soon!

February 13, 2025

Dealership Rating
Employee Rating

Ally was great. However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w More

by sradhakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Crest Volvo Cars responded

Thanks for your feedback. We’re glad to hear you had a great experience with Ally. We understand your concerns about the battery and appreciate your insights. Your input is valuable as we continue to improve our products and services. Thank you for being a part of the Volvo community.

February 11, 2025

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Employee Rating

The valet pickup and delivery service is very helpful for me and I appreciated the convenience. More

by PTSCHANG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Crest Volvo Cars responded

It's great to hear the valet pickup and delivery service worked well for you. We appreciate you mentioning the convenience it provided.

February 09, 2025

Dealership Rating
Employee Rating

Ally, my service rep is the absolute BEST! !!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from More

by COBRIEN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're so glad to hear that Ally provided such excellent service and made your experience seamless. We truly appreciate your loyalty, and we look forward to helping you with your next Volvo purchase! If there's anything else we can assist with, please don't hesitate to reach out.

February 07, 2025

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Employee Rating

I appreciate having a loaner car while my car is serviced and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with. More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you appreciated the loaner car and the car wash after service. It's great to know that Ally was able to assist you efficiently and make the process smooth. We look forward to serving you again in the future!

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