Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alyssa Franks
Alyssa Franks at Volkswagen of Naples

Alyssa Franks | Page 3

Service Advisor

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

Contact Me
5.0
67 Reviews

Languages Spoken

English English

5.0

67 Reviews

Write a Review

67 Reviews of Alyssa Franks

April 13, 2024

Dealership Rating
Employee Rating

As always, the best service ever from Alyssa; and while waiting, Ruben came to say hello, remembered my birthday and got me in to brand new car as easy as getting the oil change I’d originally come to do. More

by rlbielert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Glamyan , Patti Lowe

Report | Print
Apr 15, 2024

Volkswagen of Naples responded

Ahh, Thank you for your kind words. We are very proud of our team at VW of Naples and certainly Alyssa and Ruben are 2 solid examples of why. They are both extremely customer focused and will go out of their way to assure that they have delivered a world class experience to their customers. Thank you for being a part of the VW of Naples family!

March 27, 2024

Dealership Rating
Employee Rating

Very smooth and easy transaction, Dave was the easiest person to deal with. VW of naples was the best dealer I’ve ever work with More

by Leo chico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy , Patti Lowe, David Trawick

Report | Print
Mar 27, 2024

Volkswagen of Naples responded

Thank you Leo for your purchase and for your feedback! Dave is great to work with. He is very knowledgeable and shares his knowledge with his customers. He also knows the car buying process and helps his customers navigate the efficiently through. Enjoy your new VW!

March 01, 2024

Dealership Rating
Employee Rating

They got me in and out in a resonable time frame and set realistic expectations on the completion of the work More

by DCAWLEY52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patti Lowe

Report | Print
Mar 03, 2024

Volkswagen of Naples responded

Thank you for choosing VW of Naples for your service needs! We try our hardest to get you back on the road as quickly as we can.

January 31, 2024

Dealership Rating
Employee Rating

We find VW of Naples to be satisfactory in all all respects. Nick Salley answered our questions and met all our requests with a high standards of professionalism. More

by umlynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Hall, Nick Salley , Joe Oliver

Report | Print
Feb 01, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! We are very proud of our team and you have had the opportunity to meet many of them. They all know how to deliver the car and the experience to their customers. Enjoy your new VW!

January 27, 2024

Dealership Rating
Employee Rating

I received an excellent service from your VW Representative Joe Oliver. He answered all my questions, and sold me a good car. Thank you. More

by omyriam579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patti Lowe, Joe Oliver

Report | Print
Jan 29, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! Joe Oliver is a true professional and is very customer focused. He will go above and beyond for his customers. Enjoy your new VW!

September 29, 2023

Dealership Rating
Employee Rating

Andrew made sure my visit was fast and effortless! From the top to the bottom the VW service department does a great job! More

by DLITTLE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moran, Mike Williams , Andrew Nash

Report | Print
Sep 29, 2023

Volkswagen of Naples responded

Thank you for trusting your vehicle to us for your service needs and for the 5 stars! We greatly appreciate your business!

September 27, 2023

Dealership Rating
Employee Rating

Came in for my first service and Alyssa took care of me and did a great job. My car was ready to go within 1 hour More

by MARRIAGAR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moran , Patti Lowe

Report | Print
Sep 28, 2023

Volkswagen of Naples responded

Thank you for your feedback and for the 5 stars! We try our hardest to get you back on the road as quickly as possible.

September 21, 2023

Dealership Rating
Employee Rating

Excellent service and the people working at VW are so nice. Satisfied customer! Will renew lease More

by COLETTEBERINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moran, Mike Williams

Report | Print
Sep 26, 2023

Volkswagen of Naples responded

Thank you for trusting your car to us for your service needs! We greatly appreciate your business!

September 17, 2023

Dealership Rating
Employee Rating

Work done correctly, promptly and courteously. Could not ask for more.Staff are very people friendly. More

by ticomoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Donotknowlastname

Report | Print
Sep 26, 2023

Volkswagen of Naples responded

Thank you for your review and for the 5 stars! We greatly appreciate your business!

September 16, 2023

Dealership Rating
Employee Rating

Excellent service Allysa great. Took. Are of my problem quickly and efficiently . Quick and efficient More

by Jfeld43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2023

Volkswagen of Naples responded

Thank you for your review. We try to get you back on the road as quickly as possible.

1
2
3
4
...
7

Dealership Inventory (306 Vehicles)

new 2026 Volkswagen Jetta GLI car, priced at $34,239
2026 Volkswagen Jetta GLI
new
White exterior
Manual
Front-wheel Drive
$34,239
View Details
new 2026 Volkswagen Atlas car, priced at $52,047
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
$52,047
View Details
new 2026 Volkswagen Atlas car, priced at $47,554
2026 Volkswagen Atlas
new
deep black pearl exterior
Automatic
All-wheel Drive
$47,554
View Details
new 2026 Volkswagen Atlas car, priced at $45,174
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
$45,174
View Details
new 2026 Volkswagen Atlas car, priced at $47,134
2026 Volkswagen Atlas
new
White Pearl exterior
Automatic
All-wheel Drive
$47,134
View Details
new 2026 Volkswagen Jetta car, priced at $25,501
2026 Volkswagen Jetta
new
Red Metallic exterior
Automatic
Front-wheel Drive
$25,501
View Details
View All Inventory