Fast friendly service.
Greeted with a smile and was in and out promptly. Alyssa did a great job.
Greeted with a smile and was in and out promptly. Alyssa did a great job.
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by Allygirl87
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Robert Brogden Buick GMC responded
Thank you for the kind words, Ally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road.
Sincerely,
The Robert Brogden Buick GMC Team
Alyssa is great!
Always a pleasant experience and car was completed on time. Internal dash controls were re-set which is important to me.
Always a pleasant experience and car was completed on time. Internal dash controls were re-set which is important to me.
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by DLCALLISON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alyssa Raby
Mar 14, 2024 -
Robert Brogden Buick GMC responded
We appreciate you for letting others know about your experience working with Alyssa! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Robert Brogden Buick GMC Team
Great team and they really seemed to care about their
customers. Would definitely recommend to friends and family!
customers. Would definitely recommend to friends and family!
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by nick.mcwain28
Verified Customer
Verified Customer
Mar 13, 2024 -
Robert Brogden Buick GMC responded
Nick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Robert Brogden Buick GMC Team
I enjoy using this dealership.
They are friendly and fast. I would recommend them to anyone.
They are friendly and fast. I would recommend them to anyone.
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by ROBERTS6875
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2024 -
Robert Brogden Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day.
Sincerely,
The Robert Brogden Buick GMC Team
Nice waiting space, easy to check in, Alyssa was helpful
and quite nice.
Enough seats and much room to sit. Very nice to get a text when car is ready,
and quite nice.
Enough seats and much room to sit. Very nice to get a text when car is ready,
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by Ft Foxcoon
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2024 -
Robert Brogden Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Robert Brogden Buick GMC Team
Ryan did great.
Alyssa was wonderful. I will be back for my free oil change.
Alyssa was wonderful. I will be back for my free oil change.
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by sbmcclain
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2024 -
Robert Brogden Buick GMC responded
Thank you for this amazing review and shout-outs for both Ryan and Alyssa! We really appreciate your business.
Sincerely,
The Robert Brogden Buick GMC Team
You have succeeded not only in discouraging me from
servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $1
servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $115 4-quart oil change/tire rotation), attempt to sell cabin air filter ($160, what!?) prior to GM/Buick recommended service interval, and to sell tires at a ridiculous price with no tread measurements on the work sheet.
Not really Ms. Raby's fault. It's obviously the dealership's pressure and work environment. You must make enough scamming other customers to compensate for the ones you lose. Interesting business model. Bye.
GM will be hearing about my experience.
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by ljzman
Verified Customer
Verified Customer
Mar 08, 2024 -
Robert Brogden Buick GMC responded
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
Service Rendered s were understaffed resulting in a
rather long delay getting checked in from t an oil change. Once checked in everything went well.
rather long delay getting checked in from t an oil change. Once checked in everything went well.
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by JBP111
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2024 -
Robert Brogden Buick GMC responded
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Sincerely,
The Robert Brogden Buick GMC Team
Alyssa Raby went above and beyond to help me with
repairs. She kept me up to date and fully explained everything.
repairs. She kept me up to date and fully explained everything.
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by dbowlin
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2024 -
Robert Brogden Buick GMC responded
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Alyssa went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly!
Sincerely,
The Robert Brogden Buick GMC Team
Alyssa Raby went above and beyond to help us with a lung
nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herse
nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herself this after the service department was closed. This was one of the best experiences we have ever had at a car dearship.
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by DIANEKLEMPNAUER
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2024 -
Robert Brogden Buick GMC responded
Diane, it’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
The Robert Brogden Buick GMC Team