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Alyssa Raby

Overview Reviews (41) Inventory (340)

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Alyssa Raby

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Alyssa Raby | Page 4

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

41 Reviews

Overview Reviews (41) Inventory (340)

Dealership Experience

5 mos

Industry Experience

1 yr, 3 mos

4.7

41 Reviews

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41 Reviews of Alyssa Raby

February 29, 2024

Dealership Rating

Employee Rating

They must not use protective floor mats in the service area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contact area because they left a large oily or greasy footprint on the drivers floor mat. UPDATE - revised rating to 5 star. Brogden service team contacted me immediately to make this right. Took my car in and they cleaned all the stains in less then 10 minutes. Very satisfied with their response. More

by tr5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart

Helpful 0

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Mar 01, 2024 -

Robert Brogden Buick GMC responded

Tim, thank you for sharing your experience with us and for taking the time to speak with us about your experience! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 25, 2024

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Employee Rating

I was told tire rotation was included in the oil change price but was charged a higher price. I was also just given a hand written scribbled up sheet of paper with the estimates for the work that needs to price but was charged a higher price. I was also just given a hand written scribbled up sheet of paper with the estimates for the work that needs to be done. I thought I should receive a computer print out. More

by scspettit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 27, 2024 -

Robert Brogden Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Robert Brogden Buick GMC Team

February 20, 2024

Dealership Rating

Employee Rating

It was east to apply coupons to the service. Alyssa made sure I was up to date on recommended maintenance schedule items without upselling. Alyssa made sure I was up to date on recommended maintenance schedule items without upselling. More

by KRIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Robert Brogden Buick GMC responded

Kris, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

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Employee Rating

Nice clean friendly and easy to work with. Alyssa Raby was thorough and did a great job of providing feedback Alyssa Raby was thorough and did a great job of providing feedback More

by dbowlin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

Dealership Rating

Employee Rating

Alyssa was very helpful and accurate in her time estimate. Clear, polite, pleasant , and respectful. estimate. Clear, polite, pleasant , and respectful. More

by lhraner

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Robert Brogden Buick GMC responded

It’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

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Employee Rating

The service experience was wonderful and I will continue to go there moving forward.all was nice and knew what they were talking about. to go there moving forward.all was nice and knew what they were talking about. More

by almassey69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson

Helpful 0

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Feb 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

Dealership Rating

Employee Rating

Allysa and the service office staff were great. The shop workers need to step up their game. They left greasy hand prints on the exterior of my truck and dropped the truck off upfront, but told no The shop workers need to step up their game. They left greasy hand prints on the exterior of my truck and dropped the truck off upfront, but told no one it was there and left it unlocked with the keys in it. More

by pnieznajko

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

February 17, 2024

Dealership Rating

Employee Rating

Service department has always been professional and helpful. They take pride in communication and getting the vehicle fixed right. helpful. They take pride in communication and getting the vehicle fixed right. More

by CHIP_HARRINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 17, 2024 -

Robert Brogden Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Chip. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2024

Dealership Rating

Employee Rating

Always on time and always solve my problems. And the price is right. And many new vehicles to check out. And the price is right. And many new vehicles to check out. More

by LACDIST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson

Helpful 0

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Feb 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

February 10, 2024

Dealership Rating

Employee Rating

Alyssa was great to work with. The got me in and out quickly and the service was great. The got me in and out quickly and the service was great. More

by MIDWESTMILLING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 12, 2024 -

Robert Brogden Buick GMC responded

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