Amanda Luttrell | Page 9

Lawton Kia responded

Thank you, Nicoleturner657! We're delighted to hear that you've been receiving great and speedy service from us. Providing the best advice to help you take care of your vehicle is our priority. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your trust in our services!

Lawton Kia responded

We're delighted to hear that you had such a welcoming experience with our employees, Redhen! Friendly and courteous service is what we strive for, and your feedback is greatly appreciated. If you ever need any further assistance, don't hesitate to reach out. Safe travels and see you again soon! 😊🚗

Lawton Kia responded

Thank you, luvu1151! We're delighted to hear that we provided effective service for your car in a timely manner and that our communication met your expectations. If we can be of further assistance, please let us know.

Lawton Kia responded

Thank you, Bethjul23! We're delighted to hear you had a great experience with our car service. We value your business and look forward to welcoming you back for any future needs.

Lawton Kia responded

Thank you, Billy! We appreciate your positive feedback about our nice, clean environment, friendly staff, and great customer service. We're always here to assist in any way we can. If you ever have more automotive needs in the future, please don't hesitate to reach out. We're committed to providing excellent service!

Lawton Kia responded

Thank you for your kind words,deleion527! We're delighted to hear that you had a great experience with our friendly and professional team. Providing quick and satisfying service is our priority, and we're thrilled that you left with a smile. Please let us know if we can be of further assistance.

Lawton Kia responded

Donantonioelsabio, we appreciate your feedback on your service experience. After a thorough review of your vehicle records, we'd like to clarify that the $4,000 estimate included more than just the catalytic converter repair. It included additional recommended maintenance items aimed at ensuring your vehicle's optimal performance and longevity. Furthermore, we'd like to highlight that we provided storage for your vehicle at no cost for two months while you were making decisions about the next steps for your vehicle. Your feedback is valuable to us, and we are committed to transparency and customer satisfaction. We hope this additional information provides a clearer understanding of the estimate and the services we provided during this period. If you have any further questions or concerns or would like to discuss your service experience in more detail, please do not hesitate to contact us directly.

Lawton Kia responded

Hi Andy. It's fantastic to hear about your pleasant experience, from making the appointment with Amber to the excellent service provided by Deborah and Kia. We appreciate your business and look forward to your next visit. Thank you for sharing your positive feedback!

Lawton Kia responded

Thank you, lbarra77! Our team is committed to helping everyone find an affordable options with suitable choices to choose from. We appreciate your business and look forward to your next visit!

Lawton Kia responded

We're glad to hear your first oil change experience with us went well, Don! Your feedback about the appointment process, service, and amenities is greatly appreciated. We look forward to serving you again in the future!