Amanda Newton | Page 9

Fast and friendly! The McDonald Toyota team in Greeley has always been amazing in servicing my truck. The McDonald Toyota team in Greeley has always been amazing in servicing my truck. More

by carynnezat Verified Customer Verified Customer

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They were professional and provided excellent service. Had no problem and will most likely come back! Had no problem and will most likely come back! More

by jmaqueda29 Verified Customer Verified Customer

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I have had nothing but issues with my steering since my tires were rotated. They have tried fixing the issue twice to no avail. They are recommending new tires when mine still have several thousand miles o tires were rotated. They have tried fixing the issue twice to no avail. They are recommending new tires when mine still have several thousand miles of life left on them. The advisor was kind. However, every time I roll into the garage, it takes several minutes for anyone to acknowledge customers. I have encountered this several times and have watched them do it to others. Things have changed since Erlich sold to McDonald. More

by katie.sarles Verified Customer Verified Customer

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Awesome Customer Service. They have always been great with my vehicle even though it’s a modified Wheelchair Van. They have always been great with my vehicle even though it’s a modified Wheelchair Van. More

by mel74b Verified Customer Verified Customer

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Amanda was good to work with. I was disappointed that the temperature problem was not resolved. I will monitor the ambient temp reading for another week and contact McDonald if it I was disappointed that the temperature problem was not resolved. I will monitor the ambient temp reading for another week and contact McDonald if it is still not reading the correct outside temp +/- The person that took me home was great. The person that picked me up and took me back to McDonald was poor More

by Pddahlgren Verified Customer Verified Customer

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We brought our 21 Sienna in for an oil change and a diagnostic for a popping sound in the front end. The mechanic stated that the popping sound could not be duplicated. I called in to speak with Amanda diagnostic for a popping sound in the front end. The mechanic stated that the popping sound could not be duplicated. I called in to speak with Amanda and asked if I could do a test drive with the mechanic to duplicate the sound. As soon as they pulled the van into the service drive it popped loud. We were then able to duplicate the sound numerous times in front of multiple staff and the mechanic. My husband who was a mechanic in the military said it was probably a CV joint or the axel. Mechanic said it was the brakes slipping. Even though the mechanic had already passed the brakes on the multipoint inspection. We agreed for them to keep it overnight and "try a few things". After getting no phone calls the next day I called in and talked with Amanda. She stated that the mechanic tried the brake shims, but it didn't work. Then he found there was play in the front right axel (which he had also passed upon the initial inspection) and is now ordering parts. They told us to take our van home until parts got in early the next week. That was July 9th. It is now more than a week later, and we still haven't heard from them. Plus, the popping is getting a lot worse. More

by darryllmoosher17 Verified Customer Verified Customer

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Good experience. Wait was less than I was told. Waiting is nice and quiet . I loved the refreshments. Wait was less than I was told. Waiting is nice and quiet . I loved the refreshments. More

by gwfly00 Verified Customer Verified Customer

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I love this Dealership! McDonald Toyota Greeley! They always take good care of me and my vehicle. Always super happy with them!! McDonald Toyota Greeley! They always take good care of me and my vehicle. Always super happy with them!! More

by sjcalato Verified Customer Verified Customer

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Amanda was professional, courteous, and pleasant throughout our interactions. She communicated clearly and made sure I got the answers and service I needed. throughout our interactions. She communicated clearly and made sure I got the answers and service I needed. More

by maryadel Verified Customer Verified Customer

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Everyone was very nice. The work was completed quickly and professionally. I was there only an hour! The work was completed quickly and professionally. I was there only an hour! More

by Tracylee948 Verified Customer Verified Customer

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