Amanda Shaw
Amanda Shaw at Joe Machens Volkswagen

Amanda Shaw

Service Manager

Joe Machens Volkswagen

1200 Vandiver Dr
Columbia, MO 65202

4.4
118 Reviews
4.4

118 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

26 yrs, 9 mos

118 Reviews of Amanda Shaw

April 22, 2025

Dealership Rating
Employee Rating

Spent way longer than I was suppose to. And had to come back the next day because the tech didn't follow the step by step instructions for the programming of the infotainment center module. More

by angel_michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service

April 15, 2025

Dealership Rating
Employee Rating

Every part of my interaction from start to finish was exceptional Amanda is professional, knowledgeable and goes above and beyond and so do the mechanics! Top notch shop! More

by mandy_eck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2025

Dealership Rating
Employee Rating

The people who are working there at Joe Mockin’s are amazing. They are very efficient knowledgeable, friendly courteous, helpful. They make going in for service a joy, not a dread. More

by Kerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Nevels, Christopher Griffitts , Joey Arenella, and the woman who works in service I don’t remember her name but she is wonderful too

March 07, 2025

Dealership Rating
Employee Rating

Dealership has had my car since January 29. It is March 7. I have paid them $3800 and will have to pay them almost $1500 more when they finally get around to fixing it. I drive a 2024 atlas cro More

by Lspells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Micah Killion , Stephen Stamose

May 18, 2024

Dealership Rating
Employee Rating

Buying our TDI Passat was very easy and professional. Maintenance is easy to schedule and any issues are corrected by the dealership. More

by PJM2LAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2024

Dealership Rating
Employee Rating

The service dept. is dishonest and practicing questionable business practices. They insisted that we pay for the diagnostic, when it was already diagnosed by another m More

by Aleann2024
Recommend Dealer
No

January 12, 2024

Dealership Rating
Employee Rating

They’ve done a lot I’ve worked for my little Volkswagen. It runs great. Gotten a few extras on it and it’s always been perfect. More

by mdbeaver1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Nevels

November 24, 2023

Dealership Rating
Employee Rating

work was done in a timely manner and was fairly priced. Will be back for all routine maintenance. More

by joebillallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Griffitts

November 18, 2023

Dealership Rating
Employee Rating

Straightforward customer care. Please ditch the automated phone system. People want to talk to people. They want care. A computer phone system is not this. Cheers More

by Brianpetersen173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Griffitts , Miro Miranov

November 15, 2023

Dealership Rating
Employee Rating

Quick and easy experience Car was in and out and price was fair Service was friendly More

by Alake1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (170 Vehicles)

used 2022 Volkswagen Tiguan car, priced at $24,630
2022 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
used 2017 Ram 1500 car, priced at $23,314
2017 Ram 1500
used
Blue Streak Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Volkswagen Atlas car, priced at $44,648
2025 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2013 Nissan Frontier car, priced at $14,961
2013 Nissan Frontier
used
Cayenne Red Metallic exterior
Automatic
Four-wheel Drive
used 2016 Volkswagen e-Golf car, priced at $9,637
2016 Volkswagen e-Golf
used
Reflex Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $44,648
2025 Volkswagen Atlas
new
Deep Black Pearl exterior
Automatic
All-wheel Drive