Amber Barnes
Amber Barnes at Walt Massey Chevrolet Marion

Amber Barnes

Finance Manager

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
5.0
14 Reviews

Dealership Experience

4 mos

Industry Experience

7 yrs, 9 mos

Languages Spoken

English English

5.0

14 Reviews

Write a Review

14 Reviews of Amber Barnes

August 21, 2025

Dealership Rating
Employee Rating

Great dealer employees are great. They really took care of me on my last service. More

by dfarrell1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2025

Dealership Rating
Employee Rating

I never spoke with Dan. My salesman was James Ford. Give him a 5 star review. Amber was very helpful and we had fun dealing with her. So far I'm very happy with the purcha More

by rgreider59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Ford

Aug 21, 2025

Walt Massey Chevrolet Marion responded

We’re thrilled to hear James and Amber made your experience such a positive one! It’s great to know you had fun through the process and are happy with your purchase. Enjoy your new vehicle!

August 16, 2025

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Employee Rating

The salesman was very knowledgeable and helpful. The sales manager was very helpful in getting the best rates More

by jmarksteele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, James Ford

Aug 18, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear both our salesman and sales manager were able to take great care of you and help secure the best rates. Enjoy your new vehicle!

August 16, 2025

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Employee Rating

Fast, friendly, and excellent service. . Everything was handled from the comfort of my own home. The process could not have been any easier. More

by ryncurry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, James Ford

Aug 18, 2025

Walt Massey Chevrolet Marion responded

We’re thrilled to hear how easy and convenient the process was for you! Thank you for trusting us to handle everything and for sharing your experience.

August 07, 2025

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Employee Rating

Happy with my new truck. James was very easy to deal and kept me informed during the whole process.satisfied with the price of my new truck and with what i recieved for my tra More

by burnettjd54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, James Ford

Aug 08, 2025

Walt Massey Chevrolet Marion responded

Glad to hear you’re enjoying your new truck! James will be happy to know he made the process easy and kept you informed. We’re pleased you’re satisfied with both your purchase and trade value.

July 25, 2025

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I was sold a truck with a 6. 2 engine two weeks before recall. Dealer (Frank Wallace)had to know there was a problem with those engines. Should have not sold me a vehicle with kn More

by ynelson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 28, 2025

Walt Massey Chevrolet Marion responded

We understand your concerns and appreciate you taking the time to share them. While the timing of the recall was unfortunate, we want to assure you that your feedback has been taken seriously. Our General Manager, Dan Schian, has spoken with you personally to help address your concerns, including offering a goodwill gesture and ongoing direct support. We value your loyalty over the years and are committed to earning back your trust moving forward.

Jul 28, 2025

ynelson2 responded

More information regarding this. I went to the dealership a couple of times inquiring about the recall. I didn’t want to risk driving an unsafe vehicle. I was told they could not do it yet. Being GM’s patch was changing the oil to a higher viscosity engine oil. I went to the dealer again on July 2, 2025 to inquire about the recall. Once again I was told, cannot do it. I asked the get the oil changed to the recommended oil. I was told they could not do it. So I approached the man that sold me the truck. He offered me $12K less than I paid for it. Keep in mind that it is less than three months since I bought it and has only 2,500 miles. He finally said he could offer $50k. A $10k hit. I traded the defective vehicle out of fear of driving it. So last week, General Manager Dan Schian calls me and offers me $500 to make this a Holly Chevrolet review. I declined the xx goodwill offer. It started with Holly. But Walt Massey Chevrolet now owns it. That was an insult and shows total lack of integrity. And to my surprise, the Federal Safety Recall was completed the day I traded it in. How deceptive can you get. Dishonesty is not a good business practice. NTSB and General Motors will be hearing from me and possible legal counsel.

July 19, 2025

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Absolutely the nicest team to work with! They all went above and beyond to help me out, so much appreciation! More

by matthewsauto26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Ford

Jul 19, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear our team made such a great impression! Going above and beyond is what we aim for, and we truly appreciate your kind words and support!

July 02, 2025

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Employee Rating

Great dealership! Going above and beyond to help me out would be an understatement!! Greatly appreciate everyone there for being so understanding! Thank you all so muc More

by Roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, James Ford

Jul 03, 2025

Walt Massey Chevrolet Marion responded

We’re so happy to hear that our team went above and beyond for you! Your appreciation means a lot, and we’re always here when you need us. Thank you for the kind words and support!

July 01, 2025

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Employee Rating

Persistent, they worked with me until a deal was done and I’m satisfied with their work ethic across the board. More

by ezekielhardy986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, James Ford

Jul 03, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear our team’s persistence and work ethic made the difference in getting a deal done! Your satisfaction means everything to us—thank you for the feedback!

July 01, 2025

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Employee Rating

Excellent customer experience , they seem to be very knowledgeable about their products and customer service More

by Rlee29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, James Ford

Jul 03, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear you had an excellent experience and found our team knowledgeable and customer-focused. Thanks for taking the time to share your feedback!

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