Amber Blaylock | Page 8

We recently took our Volkswagen in for service. All of the people at the service center were professional, courteous and cheerful. We even got a loaner car which was helpful. They even offered t All of the people at the service center were professional, courteous and cheerful. We even got a loaner car which was helpful. They even offered to deliver our car and take the loaner back. Absolutely wonderful. The service manager , Dan, is so helpful. Everyone made us feel important! More

by race_andson Verified Customer Verified Customer

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I feel that the people at VW are professionals who take pride in their work . They treat clients with respect. pride in their work . They treat clients with respect. More

by drogers928 Verified Customer Verified Customer

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Very approachable, helpful, and professional. Daniel provided excellent service and I recommend working with him. Daniel provided excellent service and I recommend working with him. More

by eileen.manz Verified Customer Verified Customer

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My experience at Volkswagen of Duluth was very good. I would recommend VW of Duluth to my family and friends. I would recommend VW of Duluth to my family and friends. More

by parish13mozart Verified Customer Verified Customer

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They have a very Friendly staff who makes a big effort to make you feel comfortable and appreciated. make you feel comfortable and appreciated. More

by jetjat Verified Customer Verified Customer

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I was pleased that compared to last time, I got out in an hour including drive in and paying. hour including drive in and paying. More

by 1oma-opa Verified Customer Verified Customer

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Amber was able to arrange to evaluate our issue and have our issue repaired while we waited. She was professional and informative . Her customer service was excellent. our issue repaired while we waited. She was professional and informative . Her customer service was excellent. More

by ELROD2556 Verified Customer Verified Customer

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Lacked communication about when to pickup my vehicle and when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my ve when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my vehicle and the dealer was closed and I was not told until the next day what was wrong with my car. More

by kdosan Verified Customer Verified Customer

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I am very pleased with the overall service at VW of Duluth. 2 things: 1. They did not tell me I would be charged for the tire rotation and the filter. I was surprised to get a bill, as I brough Duluth. 2 things: 1. They did not tell me I would be charged for the tire rotation and the filter. I was surprised to get a bill, as I brought it in for an oil change and an 18 month warranty check. I would expect to be informed of things that I will be charged for ahead of time on my next visit. 2. I am very frustrated that the navigation issue on my 2022 Tiguan has not been fixed. I have had it in a few times, with no luck to fix it. It appears that it is a VW problem, not necessarily a dealer problem. Frustrating to pay for a feature on a new car when it doesn't work as expected. Overall, the service people at VW are friendly and helpful! More

by pkzwak Verified Customer Verified Customer

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Efficient at what we brought it in for. Easy to schedule. Immediate feedback! Good communication with us. Easy to schedule. Immediate feedback! Good communication with us. More

by jill.olson77 Verified Customer Verified Customer

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