Amber Norton Kirk
Amber Norton Kirk at BMW of Monterey
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Amber Norton Kirk

Warranty Administrator

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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3 Reviews
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3 Reviews

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3 Reviews of Amber Norton Kirk

November 25, 2023

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Employee Rating

Awesome staff helpful grate place to service my bmw grate service attention to detail love bmw of Monterey More

by MASTERBMWTECH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2023

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

November 15, 2023

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Employee Rating

Very unsatisfied with the service, and treatment from the department. I will be driving much further away for service going forward. More

by KCE122
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Kyle

Nov 16, 2023

BMW of Monterey responded

Hello, I'm not pleased to hear about the experience you described. I would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, I would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely Rick Lollar Service Manager

July 24, 2020

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Employee Rating

Synchronization of Communication and Efficiency It began with making an appointment which was handled with politeness and expediency. I received follow-up reminder e-mails. Despite all of that, I wa More

by peterkrasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Thomas, Mike Kyle, Anna Kwon , Mike Hayworth

Jul 29, 2020

BMW of Monterey responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Jeremy Carter- Service Manager

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