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Amber Woodcock
Amber Woodcock at Lou Sobh Kia

Amber Woodcock

Service Advisor

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.8
34 Reviews

Dealership Experience

3 mos

4.8

34 Reviews

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34 Reviews of Amber Woodcock

July 11, 2026

Dealership Rating
Employee Rating

Everything was amazing, except both of my cars were not cleaned. BOTH OF MY CARS WERE NOT CLEANED WHEN I DROPPED THEM OFF TO SERVICE FOR OIL CHANGE More

by ridvan.kamalov
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your feedback. We're glad your service visit went well overall, but we're sorry your vehicles were not cleaned as expected. We understand your disappointment and appreciate you bringing it to our attention. If you'd like to discuss your experience further, please contact our Service Manager, Harald Hagen, at 678-679-7283 or hhagen@lousobhkia.com.

July 11, 2026

Dealership Rating
Employee Rating

Amber was amazingly helpful and quick with my Sorento being dropped to service and it was out in no time. Amazing! More

by ridvan.kamalov
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're thrilled to hear Amber provided such helpful and efficient service and got your Sorento back on the road quickly. We appreciate your kind words and look forward to seeing you again at Lou Sobh Kia!

July 11, 2026

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Employee Rating

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

July 09, 2026

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Employee Rating

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're so glad you enjoyed our welcoming team and comfortable waiting area. We appreciate you choosing Lou Sobh Kia and look forward to providing you with another great experience next time!

July 09, 2026

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Employee Rating

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're so glad Amber Woodcock provided you with a pleasant experience. It's great to hear you enjoyed our friendly team and found the waiting area comfortable and convenient. We appreciate your support and look forward to serving you again at Lou Sobh Kia!

July 07, 2026

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Employee Rating

I was treated warmly, respectfully, and my car was ready even though I was a walk in, in under 2 hours. Bonus and much appreciated my car got a nice bath. More

by timandmonica
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad our team made you feel welcome and got your vehicle taken care of quickly, even as a walk in. We're happy you enjoyed the complimentary car wash, too! We appreciate your business and look forward to seeing you again.

July 07, 2026

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Employee Rating

Great service as usual. No issues as usual. Never a problem as usual. Got out on time. More

by RILEYGSR1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2026

Lou Sobh Kia responded

Thank you for your continued trust! We're happy to hear your service visit was another great experience and that everything was completed on time. We look forward to seeing you again!

July 03, 2026

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Employee Rating

Everyone has always been kind and easy to work with. It's clean and I've always been able to get in and out relatively quick (with an hour - 1.5 hrs) More

by Pezentt
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your continued support! We're happy to hear our team has consistently provided a friendly experience and that your visits have been quick and convenient. We appreciate your business and look forward to serving you again!

June 28, 2026

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Employee Rating

The best place to bring your KIA. Doesn't matter if there's a place closer to you, go to this place for everything you need on your Kia car. More

by marcoa.castaneda24
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 01, 2026

Lou Sobh Kia responded

Thank you for the amazing recommendation! We're honored you trust Amber and our team with your Kia. Your kind words mean so much to us, and we look forward to taking care of you for many years to come!

June 26, 2026

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Employee Rating

Everyone I have interacted with is very friendly and always helpful. When in waiting area I have never overheard a complaint. More

by sushkalib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Utley, Harald Hagen, Kevin Williams

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad you've consistently experienced friendly and helpful service from our team. We appreciate your continued trust and look forward to seeing you again!

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