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Amber Woodcock
Amber Woodcock at Lou Sobh Kia

Amber Woodcock

Service Advisor

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.8
38 Reviews

Dealership Experience

4 mos

4.8

38 Reviews

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38 Reviews of Amber Woodcock

August 06, 2026

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Employee Rating

The team was very nice and right on time with our scheduled service. Thanks for a great experience. More

by bob gargosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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August 03, 2026

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Employee Rating

Great customer service. Friendly, courteous, attentive and helpful. Clean and convenient. I was very happy More

by Sadie Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Kevin Williams , Lisa

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Sadie! We're so glad you had such a positive experience with our team. Providing friendly, attentive service in a clean and welcoming environment is always our goal. We appreciate your support and look forward to seeing you again!

August 01, 2026

Dealership Rating
Employee Rating

Great service. Best Kia dealership in Georgia. They listen to my concerns. Would recommend this dealership to everyone. More

by billbryan5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We're honored to hear you consider us the best Kia dealership in Georgia. Taking the time to listen to our customers and provide great service is always our goal. We truly appreciate your recommendation and look forward to serving you again!

August 01, 2026

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Employee Rating

Andrew provided superior service. Explained in detail the features of Kia Sportage and operation of individual Keys. Excellent dealership with excellent staff. We will not hesitate More

by suregun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Krum, Craige Burke

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the fantastic review! We're thrilled Andrew took the time to thoroughly explain the features of your new Kia Sportage and made sure you felt comfortable with every detail. We'll be sure to share your kind words with Andrew, Amber, and the rest of the team. Congratulations on your new Sportage, and thank you for recommending Lou Sobh Kia to your friends and family!

July 11, 2026

Dealership Rating
Employee Rating

Everything was amazing, except both of my cars were not cleaned. BOTH OF MY CARS WERE NOT CLEANED WHEN I DROPPED THEM OFF TO SERVICE FOR OIL CHANGE More

by ridvan.kamalov
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your feedback. We're glad your service visit went well overall, but we're sorry your vehicles were not cleaned as expected. We understand your disappointment and appreciate you bringing it to our attention. If you'd like to discuss your experience further, please contact our Service Manager, Harald Hagen, at 678-679-7283 or hhagen@lousobhkia.com.

July 11, 2026

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Employee Rating

Amber was amazingly helpful and quick with my Sorento being dropped to service and it was out in no time. Amazing! More

by ridvan.kamalov
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're thrilled to hear Amber provided such helpful and efficient service and got your Sorento back on the road quickly. We appreciate your kind words and look forward to seeing you again at Lou Sobh Kia!

July 11, 2026

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Employee Rating

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harald Hagen, Kevin Williams

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

July 09, 2026

Dealership Rating
Employee Rating

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're so glad you enjoyed our welcoming team and comfortable waiting area. We appreciate you choosing Lou Sobh Kia and look forward to providing you with another great experience next time!

July 09, 2026

Dealership Rating
Employee Rating

Very pleasant, convenient and the people are friendly The waiting area is very nice and comfortable More

by Jennjoy77
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're so glad Amber Woodcock provided you with a pleasant experience. It's great to hear you enjoyed our friendly team and found the waiting area comfortable and convenient. We appreciate your support and look forward to serving you again at Lou Sobh Kia!

July 07, 2026

Dealership Rating
Employee Rating

I was treated warmly, respectfully, and my car was ready even though I was a walk in, in under 2 hours. Bonus and much appreciated my car got a nice bath. More

by timandmonica
Recommend Dealer
Yes

Other Employees Tagged: Amber Woodcock

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad our team made you feel welcome and got your vehicle taken care of quickly, even as a walk in. We're happy you enjoyed the complimentary car wash, too! We appreciate your business and look forward to seeing you again.

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