Amit Thanki | Page 4

I had the pleasure of meeting and walking through my BMW with Amit. He was kind, patient, and incredibly knowledgeable. He provided a thorough walkthrough of the car, highlighted many features I didn’t know with Amit. He was kind, patient, and incredibly knowledgeable. He provided a thorough walkthrough of the car, highlighted many features I didn’t know existed, and patiently answered every question I had. I’m glad I purchased my BMW from Silver Spring! More

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Had a great experience at BMW of Silver Spring. David Davila was super honest and respectful and made me feel as if the dealership genuinely appreciated my business. When I went into the dealersh David Davila was super honest and respectful and made me feel as if the dealership genuinely appreciated my business. When I went into the dealership to pick up the BMW (an i4) I was also grateful for the amount of time that David and Amit spent with me orienting me to the vehicle. Instead of taking my money and pushing me out the door I had the feeling they honestly wanted me to have a good experience and to love the car (which I do!) I fully intend to come back here the next time in the market for a BMW - and I will encourage folks I know who are in the market for a BMW to do the same. More

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Debbie, the saleswoman, was super helpful and patient in helping us select the perfect X5. I highly recommend her if you need assistance searching for a vehicle. helping us select the perfect X5. I highly recommend her if you need assistance searching for a vehicle. More

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I had the absolute best experience for my first time. I couldn’t have asked for a better representative. He was extremely knowledgeable and friendly. I will be recommending. I couldn’t have asked for a better representative. He was extremely knowledgeable and friendly. I will be recommending. More

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Friendly and. knowledgeable staff and sales people . Very accommodating and made you feel valued and appreciated by them knowledgeable staff and sales people . Very accommodating and made you feel valued and appreciated by them More

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Desirea Jackson was patient, thoughtful, and competent. So was Mr. Thomas (Sales Manager), and Steve (Finance). I recommend this team, dealership without reservation. Great job. So was Mr. Thomas (Sales Manager), and Steve (Finance). I recommend this team, dealership without reservation. Great job. More

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Edwin was a pleasure to work with. He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamles He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamless from start to finish. More

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The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accep clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty. More

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I give BMW of Silver Spring and David Davila in Sales my highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were am highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were among the best I found. I was uncertain about purchasing a BMW but after a test drive and multiple conversational interactions with David, I knew I wanted the car I purchased. I was treated with respect, given all the time I required, never pressured and always a positive learning experience. My deal was a win-win for both BMW Silver Spring and myself. It was comfortably easy to engage and conclude even with having a special order vehicle. There are not enough positives to say about Mr. David Davila. He is a consummate professional in every possible way including post delivery. David is deeply committed to the follow-up and follow-thru post sales experience of his clients. Since my car was delivered, he has given over a half day of personal time in educating and explaining the details and nuances of my vehicle. A BMW is a high end quality auto purchase. BMW of Silver Spring and David Davila exemplify what outstanding auto sales professionalism is and they exceed their own standards. By the way, this applies to everyone there from the ladies who greet you to “Mr. C” in parts who assists in personalization of orders on specialized tires all the way thru to the G.M. who does legwork when others are occupied with clients. Consumer Reports named BMW the top overall brand for safety and overall auto driving experience. The people at BMW Silver Spring create that into reality. More

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Amit is a corporate treasure of BMW of Silver Spring. The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required resynching the vehicle with the BMW cloud. It was not readily obvious. Amit also is a treasure for the dealership customers. His engagement on any number of topics discussed during the lengthy session and his depth of character made the afternoon rewarding for me and my wife in so many ways. We look forward to catching up with Amit during our next visit. More

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