"Rachel is very responsive and addresses all of my needs...."
Rachel is very responsive and addresses all of my needs. I prefer to work with her given the quality of service I've received throughout the years on three different BMWs.
"Thoughtful, succinct, and most helpful. No pressure. I..."
Thoughtful, succinct, and most helpful. No pressure. I would, and have, recommended Silver Spring BMW to friends who have purchased new BMW's from your store.
"David DaVila is the most honest and reliable BMW salesman..."
David DaVila is the most honest and reliable BMW salesman within 10,000 miles. Don’t bother shopping elsewhere, save yourself the aggravation. His sales manager Max Moyer is awesome as well. If you get a vehicle with them, get Rachel Rhea as your service specialist and Iso Ebong as your finance specialist.
BMW of Silver Spring MD for all your needs.
"David went above and beyond from the moment we were..."
David went above and beyond from the moment we were connected by referral from a 3X client. It is easy to see why my friend comes from out of state to work with David. He worked with me over a period of two months while I worked to get out of my Lexus and into a BMW. When the right X5 came in, he called me held it and had everything ready to go when I got to the dealership. His service was 5 star from beginning to the very end. I would absolutely recommend David to anyone looking for a new or used BMW. I will be returning to him for all my car needs. He has followed up with me a number of times since I purchased my car to make sure I am enjoying my X5.
David cares about everyone he helps and I could tell he wasn’t just selling me a car. From tracking down my all weather floor mats, a travel mug for me so my coffee didn’t spill and his last gesture of 5 star service was giving me his personal phone charger when I realized I didn’t have one with me. Everyone I dealt with at Silver Spring BMw was professional.
"David was absolutely a pleasure to work with! As an out..."
- Z. Tariq
David was absolutely a pleasure to work with! As an out of state buyer, David went out of the way to alleviate all of my questions and concerns before I made the trip. David also went above and beyond throughout the buying process to make it a smooth experience.
The entire Silver Spring team was absolutely a pleasure to work with and I highly recommend the dealership to all potential customers. These guys truly earn their business with their top-notch customer service.
"Thank you so much to BMW of Silver Spring’s DAVID..."
Thank you so much to BMW of Silver Spring’s DAVID DAVILA for facilitating our first-ever BMW purchase! From the start, when we inquired about the CPO vehicle on your lot, through the test drive, and finally to the choice and purchase of my new X5, he has been nothing short of professional, highly knowledgeable, patient, kind, and exceedingly thorough in his sales process. He was even kind enough to deliver the vehicle yesterday and go through a very detailed tutorial with me. Thank you!
Now I know why your dealership is rated so highly by a lot of satisfied customers. This is the best car buying experience I have had thus far and I truly appreciate all your attention to detail. Thank you also to GSM Joanna McCarthy, I appreciate her sitting down to talk to me to explain the nuances of a request I made.
We will definitely be recommending you David and BMW of Silver Spring to friends who express an interest in BMW vehicles. Once more, THANK YOU!
The salesman, David Davila, was great and we appreciated the time and effort into making the deal work. Iso made the transaction as painless as could be expected when financing a car. They are both an asset to the dealership.
"Best vehicle purchase experience so far"
- Yevhen Krasichkov
We purchased CPO 2016 BMW i328 xDrive from BMW of Silver Spring. Car and price is great. My salesperson was David Davila. I can say that this was best car purchase experience I ever had. Absolutely no pressure. The purchase was held in an easy and relaxed atmosphere. I really appreciate how David patiently answered all the stupid questions and clearly explained the unfamiliar functionality of the car for us. Allen Kim helped us a lot with all financial matters and made the financial side of the deal very easy. We were also touched by the warm welcome of sales manager Michael Bolgar, an absolutely friendly person. Will return here for the next vehicle .
Other Employees Tagged:
I recently purchased a 2020 x3 vehicle from David Davila at BMW of Silver Spring, MD. It was such a pleasant experience purchasing a car from David Davila and his team because of the personal touch. David was a breath of fresh air and I enjoyed doing business with him. If you are looking to purchase a car, I recommend visiting BMW of Silver Spring and make sure you ask for David Davila.
Other Employees Tagged:
"This dealership is awesome!"
It has been nearly a year since I have bought my car, and Mrs. Herbert still keeps in touch with me regularly. Buying a car from here, was so much more then that; it was truly getting additional family. I love working with Mrs. Herbert and the team here. They have made all of the difference when it comes to car buying.