Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Amy Felix

August 07, 2025

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I got a good experienc and thanks for everything. I’m happy for my car. More

by Leo_ha2003
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear you had a good experience and that you’re happy with your new car. It was a pleasure working with you, and we’re here if you need anything down the road. Enjoy every mile!

August 05, 2025

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I enjoy taking my car for service at Mazda of Claremont. The service managers and the team are always timely to the schedule. They are thorough and share all information about the service and make appropr More

by mymymy5002
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear that you enjoy bringing your car in for service at Mazda of Claremont. Our team works hard to stay on schedule, communicate clearly, and provide recommendations that truly matter, so it's great to know that's been your experience. We appreciate your trust and look forward to continuing to keep your Mazda running at its best!

August 01, 2025

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Thank you for Mazda , it is the best car Mazda. My next car will be a Mazda again More

by Karinehar94
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Recommend Dealer
Yes
Aug 01, 2025

Mazda of Claremont responded

Thank you so much for your kind words and loyalty to Mazda! We're thrilled to hear how much you love your vehicle, and we can’t wait to help you with your next one when the time comes. Enjoy every mile, and thank you for being part of the Mazda family!

July 28, 2025

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Amy provides excellent customer service. I want to see your service agents in an air conditioned area. It's too cold in the winter, too hot in the summer and horrible during fires. Move t More

by somethingbunnies
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez

Jul 28, 2025

Mazda of Claremont responded

Thank you for your thoughtful feedback and for recognizing Amy’s excellent customer service, she’ll truly appreciate hearing that. We also want to thank you for voicing your concern about the working conditions for our service agents. Your comments are valid and important. Taking care of our team is a priority, and we’ll be sure to share your suggestion with management for serious consideration. We appreciate your support and advocacy, it means a lot.

July 18, 2025

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Everyone here has been so helpful and friendly , every time we bring our car for service. Thanks for the great job ! More

by rosemg766
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Recommend Dealer
Yes
Jul 21, 2025

Mazda of Claremont responded

Thank you for the kind words! We're so glad to hear that you've consistently had a positive experience with our service team. It means a lot to know you feel welcomed and well taken care of every time you visit. We truly appreciate your continued trust — and we're always here whenever you need us!

July 10, 2025

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I have only had positive experiences with this dealershhip. Amy is a very nice person and it was my pleasure to being my vehicle to her for service. Naturally I will continue to return to this d More

by pirantsplace
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Recommend Dealer
Yes
Jul 14, 2025

Mazda of Claremont responded

Thank you so much for your thoughtful review! We're thrilled to hear you've had consistently positive experiences with us. Amy will be especially glad to know she made such a great impression—it truly means a lot. We're honored to have earned your trust and loyalty, and we look forward to continuing to serve you for both your service needs and any future vehicle purchases!

July 01, 2025

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Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
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Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 27, 2025

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Prompt service. Constant communication of status. Sending a video of my vehicle inspection was a plus. More

by velo.roach
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Hernandez

Jun 30, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're happy to hear you received prompt service and appreciated the consistent updates throughout your visit. We're especially glad the inspection video added value to your experience, it's part of our commitment to transparency and customer confidence. We look forward to serving you again!

June 25, 2025

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Every employee at Mazda of Claremont treats us like a valued family member. Amy, in the service department is fantastic. Whether it’s my wife taking the car in for service or myself taking my car I know More

by FLATFOOT_1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat , Roy Wells, Amir and Roual

Jun 25, 2025

Mazda of Claremont responded

Thank you so much for your kind words and continued trust in our team at Mazda of Claremont. We're truly honored to be considered like family—that means the world to us. Amy is a standout member of our service department, and we’re thrilled to hear how much you and your wife value her support, knowledge, and professionalism. Your experience with the CX-30 issue and Amy’s ability to communicate clearly with our technicians is exactly the kind of care we aim to provide every time. We’re grateful for your loyalty and look forward to continuing to provide the same trusted service for both of you in the years ahead. — Mazda of Claremont Team

June 21, 2025

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Amy was very helpful, kind and informative. I will definitely return again. My experience was so quick and easy. More

by MAYBELTREE
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jun 23, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're happy to hear that Amy made your experience quick, easy, and enjoyable. We’ll be sure to pass along your compliments to her. We truly appreciate your support and look forward to welcoming you back again soon!

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