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Amy Felix
Amy Felix at Mazda of Claremont
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Amy Felix | Page 2

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Amy Felix

March 25, 2024

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Employee Rating

Amy was very attentive and provided the best customer service. Will highly recommend her and Martin Ramirez for their amazing service. More

by AESCOBAR149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Mazda of Claremont responded

We appreciate your positive review of your recent experience with Amy and Martin at Mazda of Claremont! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2024

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Employee Rating

Very efficient and fast. Great communication with video, email and text messages. Polite mechanics and service managers. More

by trbomchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2024

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 21, 2024

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The dealer acted fast to get me the car I wanted with a couple of add-ons. Amazing experience at this dealership; always smooth and educational process. Their team are all professionals More

by AMIREIZADKHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Arash Himmat, Riza Amiri, Chris Hernandez, George Mejia, Andrew Navarro, Rudy Soto, Francisco Hernandez, Armando Garcia-Fuentes

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Mar 21, 2024

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

March 03, 2024

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Employee Rating

Great customer service received by Amy in Service. She was very professional, and courteous. Will be back. More

by Isbellfam01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2024

Mazda of Claremont responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

February 27, 2024

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Mr. Roy Wells went above and beyond for me and to be honest I was a bit skeptical since my last service didn’t go so well. He assured me that things will be different and I am glad that he did not disap More

by Ripper1.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, George Mejia, Andrew Navarro, Rudy Soto

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Feb 28, 2024

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont and for allowing us to earn your business. We are thankful to have you as a customer and will share your kind words.

February 04, 2024

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Employee Rating

Great service. Super helpful and made sure I understood the cost and what was being done to my car More

by MMASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Mazda of Claremont responded

Thank you for your business and posting a review. Great to read about your nice experience working with Amy. We'll be sure to recognize her for her excellent customer service. Please let us know if there's anything else we can do for you.

January 28, 2024

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Employee Rating

These guys work wonders! Offer best pricing, convenience and are straight forward through the whole process, don’t hesitate to do business with them. More

by Carl
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Augie Gonzales, Arash Himmat, Riza Amiri, Juan Banuelos, George Mejia, Andrew Navarro, Rudy Soto , Ram Tehrani

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Jan 29, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation! Please don't hesitate to reach out if you have any questions.

January 28, 2024

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Employee Rating

All staff I spoke with were very professional and friendly. I especially liked the mini video that showed them working on my vehicle. More

by thunderbird777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 29, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

January 24, 2024

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Employee Rating

Good service , wonderful experience. Place clean , organized, convenient, comfortable. Service advisor treatment professional well taking care More

by P.MEDINAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, George Mejia

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Jan 25, 2024

Mazda of Claremont responded

Thank you for your wonderful review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

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Employee Rating

Had an appointment set up on 1/15/24 at 4 pm waited for. 1 hr and I was told by Martin (Advisor) since it late that I have tonleave the overnight and will call me right away for any updates. George (Advisor More

by Ripper1.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Wells, George Mejia , Martin

Helpful
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Jan 18, 2024

Mazda of Claremont responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it.

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