Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix | Page 3

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
194 Reviews
5.0

194 Reviews

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194 Reviews of Amy Felix

October 12, 2025

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Employee Rating

I've had my car serviced at Mazda of Claremont twice now, and they are excellent. Their attention to detail, courtiousness, efficiency, and reliability far exceeded my expectations. They went above and beyon More

by katiek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Mazda of Claremont responded

Thank you so much for sharing your experience! We’re thrilled to hear that our team at Mazda of Claremont exceeded your expectations and earned your trust. Providing attentive, courteous, and reliable service is always our goal, and it’s wonderful to know you felt well taken care of. We truly appreciate your continued confidence in us and look forward to serving you again at your next visit!

September 29, 2025

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Brought my car in for a routine service and for a recall. I was a bit late, but the folks here were very accommodating. Dropped my keys and car off and went over to the cafe/ lounge located inside. Great com More

by vsc63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 03, 2025

Mazda of Claremont responded

Thank you for sharing your experience! We’re glad to hear that our team was able to accommodate you and keep things smooth and stress-free during your visit. It’s also great to know you enjoyed the lounge while your vehicle was being serviced. We truly appreciate your feedback and look forward to welcoming you back next time.

September 25, 2025

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Their inspection video was very thorough, their prices are great and the waiting area was nice, clean, and decently stocked with beverages/snacks More

by Mmonasterio
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Recommend Dealer
Yes
Sep 26, 2025

Mazda of Claremont responded

Thank you for your feedback! We’re glad to hear that you found our inspection video thorough, our pricing competitive, and our waiting area comfortable and well-stocked. We appreciate you taking the time to share your experience and look forward to serving you again!

August 29, 2025

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Very good service. Everyone did a good job of keeping me posted on the progress of my car. I was glad George was able to work with my extended warranty company to help More

by axelayala
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Aug 29, 2025

Mazda of Claremont responded

Thank you for your kind feedback! We’re glad to hear our team kept you updated throughout the process and that George was able to work with your extended warranty company to ensure you received the right coverage for your repairs. We truly appreciate your trust in us and look forward to assisting you again whenever you need us.

August 28, 2025

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The environment was clean, staff were friendly and respectful. Opened a couple minutes late though. More

by Daniel Andres
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Mazda of Claremont responded

Thank you for your feedback! We’re glad to hear you found our environment clean and our staff friendly and respectful. We apologize for opening a few minutes late and appreciate your understanding. We look forward to welcoming you back soon!

August 07, 2025

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I got a good experienc and thanks for everything. I’m happy for my car. More

by Leo_ha2003
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear you had a good experience and that you’re happy with your new car. It was a pleasure working with you, and we’re here if you need anything down the road. Enjoy every mile!

August 05, 2025

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I enjoy taking my car for service at Mazda of Claremont. The service managers and the team are always timely to the schedule. They are thorough and share all information about the service and make appropr More

by mymymy5002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear that you enjoy bringing your car in for service at Mazda of Claremont. Our team works hard to stay on schedule, communicate clearly, and provide recommendations that truly matter, so it's great to know that's been your experience. We appreciate your trust and look forward to continuing to keep your Mazda running at its best!

August 01, 2025

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Thank you for Mazda , it is the best car Mazda. My next car will be a Mazda again More

by Karinehar94
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Mazda of Claremont responded

Thank you so much for your kind words and loyalty to Mazda! We're thrilled to hear how much you love your vehicle, and we can’t wait to help you with your next one when the time comes. Enjoy every mile, and thank you for being part of the Mazda family!

July 28, 2025

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Amy provides excellent customer service. I want to see your service agents in an air conditioned area. It's too cold in the winter, too hot in the summer and horrible during fires. Move t More

by somethingbunnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez

Jul 28, 2025

Mazda of Claremont responded

Thank you for your thoughtful feedback and for recognizing Amy’s excellent customer service, she’ll truly appreciate hearing that. We also want to thank you for voicing your concern about the working conditions for our service agents. Your comments are valid and important. Taking care of our team is a priority, and we’ll be sure to share your suggestion with management for serious consideration. We appreciate your support and advocacy, it means a lot.

July 18, 2025

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Everyone here has been so helpful and friendly , every time we bring our car for service. Thanks for the great job ! More

by rosemg766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Mazda of Claremont responded

Thank you for the kind words! We're so glad to hear that you've consistently had a positive experience with our service team. It means a lot to know you feel welcomed and well taken care of every time you visit. We truly appreciate your continued trust — and we're always here whenever you need us!

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