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Amy Felix
Amy Felix at Mazda of Claremont
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Amy Felix | Page 3

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Amy Felix

January 28, 2024

Dealership Rating
Employee Rating

These guys work wonders! Offer best pricing, convenience and are straight forward through the whole process, don’t hesitate to do business with them. More

by Carl
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Augie Gonzales, Arash Himmat, Riza Amiri, Juan Banuelos, George Mejia, Andrew Navarro, Rudy Soto , Ram Tehrani

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Jan 29, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation! Please don't hesitate to reach out if you have any questions.

January 28, 2024

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Employee Rating

All staff I spoke with were very professional and friendly. I especially liked the mini video that showed them working on my vehicle. More

by thunderbird777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

January 24, 2024

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Employee Rating

Good service , wonderful experience. Place clean , organized, convenient, comfortable. Service advisor treatment professional well taking care More

by P.MEDINAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, George Mejia

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Jan 25, 2024

Mazda of Claremont responded

Thank you for your wonderful review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

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Employee Rating

Had an appointment set up on 1/15/24 at 4 pm waited for. 1 hr and I was told by Martin (Advisor) since it late that I have tonleave the overnight and will call me right away for any updates. George (Advisor More

by Ripper1.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Wells, George Mejia , Martin

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Jan 18, 2024

Mazda of Claremont responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it.

January 17, 2024

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Employee Rating

Communication was good. Nice place to wait for the service to be completed. Friendly staff More

by NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

January 14, 2024

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Great service. They do a good job at keeping me informed during the process thank you! More

by stephenaceituno
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 15, 2024

Mazda of Claremont responded

We're happy you found our staff to be so supportive during your experience here at Mazda of Claremont. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2024

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Employee Rating

I’ve been to other Mazda dealerships in the past but this one far exceeded my expectations. Will be continuing to come here for friendly and speedy service. More

by soto.cristina28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 15, 2024

Mazda of Claremont responded

Thank you for this kind review! We know you have experience with many dealerships and we are overjoyed to know that Mazda of Claremont's excellent customer experience stands out! We look forward to working with you again.

January 10, 2024

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Employee Rating

Best dealer ever, perfect customer service , highly recommending this dealer to people Very friendly people More

by Arthur.shahi87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, George Mejia, Andrew Navarro, Rudy Soto

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Jan 11, 2024

Mazda of Claremont responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again and will make sure the team hears your kind words!

December 27, 2023

Dealership Rating
Employee Rating

The tech Amy was very helpful and helpful and helpful and helpful and very helpful More

by MOORESULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and will make sure Amy hears about her helpfulness!

December 27, 2023

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Employee Rating

Amy over at the Service Desk was so kind and knowledgeable- of the 3 different Mazda Dealerships I’ve taken my vehicle to, including the one I purchased from, this has been the best all around e More

by ale_felix4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 02, 2024

Mazda of Claremont responded

We're glad to know you enjoyed the top-notch service at Mazda of Claremont! Thanks for taking a moment to share your experience. We hope to see you again, and will make sure Amy hears your kind words!

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