Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix | Page 4

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
196 Reviews
5.0

196 Reviews

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196 Reviews of Amy Felix

July 28, 2025

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Employee Rating

Amy provides excellent customer service. I want to see your service agents in an air conditioned area. It's too cold in the winter, too hot in the summer and horrible during fires. Move t More

by somethingbunnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez

Jul 28, 2025

Mazda of Claremont responded

Thank you for your thoughtful feedback and for recognizing Amy’s excellent customer service, she’ll truly appreciate hearing that. We also want to thank you for voicing your concern about the working conditions for our service agents. Your comments are valid and important. Taking care of our team is a priority, and we’ll be sure to share your suggestion with management for serious consideration. We appreciate your support and advocacy, it means a lot.

July 18, 2025

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Everyone here has been so helpful and friendly , every time we bring our car for service. Thanks for the great job ! More

by rosemg766
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 21, 2025

Mazda of Claremont responded

Thank you for the kind words! We're so glad to hear that you've consistently had a positive experience with our service team. It means a lot to know you feel welcomed and well taken care of every time you visit. We truly appreciate your continued trust — and we're always here whenever you need us!

July 10, 2025

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I have only had positive experiences with this dealershhip. Amy is a very nice person and it was my pleasure to being my vehicle to her for service. Naturally I will continue to return to this d More

by pirantsplace
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Mazda of Claremont responded

Thank you so much for your thoughtful review! We're thrilled to hear you've had consistently positive experiences with us. Amy will be especially glad to know she made such a great impression—it truly means a lot. We're honored to have earned your trust and loyalty, and we look forward to continuing to serve you for both your service needs and any future vehicle purchases!

July 01, 2025

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Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
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Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 27, 2025

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Prompt service. Constant communication of status. Sending a video of my vehicle inspection was a plus. More

by velo.roach
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Hernandez

Jun 30, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're happy to hear you received prompt service and appreciated the consistent updates throughout your visit. We're especially glad the inspection video added value to your experience, it's part of our commitment to transparency and customer confidence. We look forward to serving you again!

June 25, 2025

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Every employee at Mazda of Claremont treats us like a valued family member. Amy, in the service department is fantastic. Whether it’s my wife taking the car in for service or myself taking my car I know More

by FLATFOOT_1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat , Roy Wells, Amir and Roual

Jun 25, 2025

Mazda of Claremont responded

Thank you so much for your kind words and continued trust in our team at Mazda of Claremont. We're truly honored to be considered like family—that means the world to us. Amy is a standout member of our service department, and we’re thrilled to hear how much you and your wife value her support, knowledge, and professionalism. Your experience with the CX-30 issue and Amy’s ability to communicate clearly with our technicians is exactly the kind of care we aim to provide every time. We’re grateful for your loyalty and look forward to continuing to provide the same trusted service for both of you in the years ahead. — Mazda of Claremont Team

June 21, 2025

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Amy was very helpful, kind and informative. I will definitely return again. My experience was so quick and easy. More

by MAYBELTREE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jun 23, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're happy to hear that Amy made your experience quick, easy, and enjoyable. We’ll be sure to pass along your compliments to her. We truly appreciate your support and look forward to welcoming you back again soon!

June 20, 2025

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Employee Rating

Great service. Amy and Luis were friendly, very helpful, and professional. Luis was very patient when I asked him all what all the buttons do with my new car. More

by CRL99JM86
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vivar

Jun 20, 2025

Mazda of Claremont responded

Thank you for the wonderful review! We're so glad to hear you had a great experience with Amy and Luis. Our team is always happy to help, and it’s great to know Luis took the time to walk you through all the features of your new car. Enjoy every drive — and don’t hesitate to reach out if you have more questions down the road!

June 11, 2025

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Working with Amy and George is always a pleasant experience They are very professional and process car repairs in a timely manner. More

by MCOOLEY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jun 13, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're so glad to hear that working with Amy and George has been a consistently positive experience. Their professionalism and efficiency mean a lot to us, and we’ll be sure to pass along your kind words.

June 07, 2025

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Employee Rating

Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez, Adrian Hernandez , Roy Wells

Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

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