Amy Mansfield | Page 14
Service Advisor
Sands Chrysler Jeep Dodge RAM
501 N West End Blvd
Quakertown, PA 18951
Dealership Experience
14 yrs
Industry Experience
21 yrs, 6 mos
610 Reviews
Write a Review610 Reviews of Amy Mansfield
June 02, 2025
I was very satisfied with the work that was done and the manner in which everything was handled. manner in which everything was handled. More
Other Employees Tagged: Lexi Montero , Ray McKnight
May 30, 2025
For the second time, my Wrangler displayed a problem with a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. using the text they sent me but nothing. I finally called after 5 pm and was told they were still working on it and wanted to keep it until the following day. That wasn't a problem, but letting me know so I could let my ride back to Sands know would have been the courteous thing to do. It was ready the next morning, but they again couldn't find a problem. Instead of just admitting they couldn't find anything, of course, they blamed it on "improper clutch operation." I have been driving a manual transmission for most of my life and know how to operate a clutch. Never have I had a clutch need to be replaced or heat up no matter the driving conditions. I understand that sometimes nothing can be found BUT - blaming me - the operator - isn't acceptable. More
Other Employees Tagged: Lexi Montero , Ray McKnight
May 29, 2025
I always have a great experience when dealing with this dealership. always a great experience dealership. always a great experience More
Other Employees Tagged: Lexi Montero , Ray McKnight
May 28, 2025
She made my service easy and made sure my questions were answered correctly ight away answered correctly ight away More
Other Employees Tagged: Lexi Montero , Andrew Devine, Ray McKnight
May 26, 2025
They were quick getting the car in and quick getting it out, while keeping us well informed on what was necessary. Pleasant atmosphere! out, while keeping us well informed on what was necessary. Pleasant atmosphere! More
Other Employees Tagged: Karla Stark, Lexi Montero , Ray McKnight
May 24, 2025
They all are vey helpful they know what when where to go to get things done very profession friendly to get things done very profession friendly More
Other Employees Tagged: Lexi Montero , Ray McKnight
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