Amy Micuda | Page 4

Service department is a joke. Have taken it in for oil changes and the technicians have missed obvious leaks and left drain plug loose. Had to bring it back to have work redone af Have taken it in for oil changes and the technicians have missed obvious leaks and left drain plug loose. Had to bring it back to have work redone after a gasket failed with in 6k miles. Was told there was no issue with my transmission when it does have an issue. No communication unless I call. Will be taking my business elsewhere More

by 84CUTLASS.SUPREME Verified Customer Verified Customer

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I went in for an oil change and the service dept found problem that seems to have been caused by a the last oil change I had done at drive and shine. The tech was very thorough and I ended up needing a sm problem that seems to have been caused by a the last oil change I had done at drive and shine. The tech was very thorough and I ended up needing a small equipment replacement as a result. This could have ended up an expensive repair. I will only take my vehicle to Michiana CJE from now on for my oil changes. Thanks guys! More

by Stratstrummer Verified Customer Verified Customer

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I went in to have my vehicle looked at. I was never informed that I would be charged for this. I hadn't been charged the time before. So I was not expecting it. The mechanic deserves to be I was never informed that I would be charged for this. I hadn't been charged the time before. So I was not expecting it. The mechanic deserves to be paid sure. But I also deserve to be informed of any fees that would be assessed. The lady at the desk also never really acknowledged me and when she did, I was spoken to as if I were an inconvenience or stupid. More

by fallongates Verified Customer Verified Customer

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I am always treated so nice here. I can get my car scheduled easily and know I and my car will be treated with respect. I can get my car scheduled easily and know I and my car will be treated with respect. More

by CHRISCLIP Verified Customer Verified Customer

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Your service manager is rude and unprofessional, we are now have to bring our vehicle back for repairs for the 3rd time in 6 months, we have purchased 3 vehicles from you now have to bring our vehicle back for repairs for the 3rd time in 6 months, we have purchased 3 vehicles from you More

by laportecasa Verified Customer Verified Customer

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Rude and unprofessional. Won’t respond to emails , her attitude and demeanor are trash . I’d be embarrassed to have her working for a company like this . They told me $20 Won’t respond to emails , her attitude and demeanor are trash . I’d be embarrassed to have her working for a company like this . They told me $200 for a diagnostic, then it turned into $500 then it ended with me paying $824 for JUST telling me the issues . I will never go back and I HIGHLY RECOMMEND NO BODY TO GO THERE !!!! Take your time and money to someone who can get the job done !!!!! More

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I was under the impression they would fix the seatbelt issue for the 30 minutes she quoted me. I did not realize they would spend 30 minutes diagnosing a problem I already told them was a problem and char issue for the 30 minutes she quoted me. I did not realize they would spend 30 minutes diagnosing a problem I already told them was a problem and charge me $100 for it. More

by RAVINCENT Verified Customer Verified Customer

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They did excellent job did what i needed to do get my son in car thanks. in car thanks. More

by aaronthompson37 Verified Customer Verified Customer

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The experience was good. Service was quick. And I liked the video the mechanic sent to my phone reviewing my car's overall condition. Service was quick. And I liked the video the mechanic sent to my phone reviewing my car's overall condition. More

by annettetony.williams Verified Customer Verified Customer

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The pricing is confusing but the service team was patient and cleared everything up (charged what I was quoted) and they did everything they said they would. Great job! and cleared everything up (charged what I was quoted) and they did everything they said they would. Great job! More

by BARB_HIPSHER Verified Customer Verified Customer

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