Amy Palacios

Palmetto Volkswagen calls us to give us a special offer on the car we are looking for. They called us 4 times! Made an appointment, confirmed all the figures before heading out. We get to dealer and the pe on the car we are looking for. They called us 4 times! Made an appointment, confirmed all the figures before heading out. We get to dealer and the person who had called us was not even a salesperson. They could not give us anything close to what they had promised on the phone. Wanted $3,500 down payment and over $250 more a month than what they had quoted us. And on top of that, when we were leaving, one of the managers tells us sarcastically “if you leave now don’t think you’ll come back and get the same deal”. Seriously? Do you really want to treat your customers with such disdain and sarcasm? We drove over to Doral Volkswagen and got a much better deal and with a professional. We have now dealt with 3 VW dealers, Palmetto, South Miami, and Doral and will only deal with Doral from now on. More

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Everyone was extremely friendly, everybody was knowledgeable. It was nice to buy a car there. knowledgeable. It was nice to buy a car there. More

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They helped to get me in a car that I really loved and was able to work with me. Special thanks to Ignacio he went above and beyond to make it happen. was able to work with me. Special thanks to Ignacio he went above and beyond to make it happen. More

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Jose me atendio muy bien en servicio, recomiendo 100 % su atencion y servicio, me dejo saber con detalle cada servicio que requeria mi carro atencion y servicio, me dejo saber con detalle cada servicio que requeria mi carro More

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I purchased a Certified pre owned vehicle. Everyone is very friendly, however at a simple test drive is very hard to find things wrong with a car. After delivery i found a bad vibration at hi Everyone is very friendly, however at a simple test drive is very hard to find things wrong with a car. After delivery i found a bad vibration at highway speeds. After many many times the dealer still cant fix the problem. Now they say can't help me anymore. The service department says that its normal for a used car to have vibrations. I finally spoke to the general sales manager and he told me that if I don't like their service department, just to take it to a different dealer. Very Very disappointed More

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I’ve purchased/leased from many dealerships, however Palmetto 57 VW Has exceeded my expectations in so many ways. The staff is very professional and efficient. Every time I visit weather service or for Palmetto 57 VW Has exceeded my expectations in so many ways. The staff is very professional and efficient. Every time I visit weather service or for something else, they always make me feel valued. Exceptional experience!!!! More

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My service experience with daisy was amazing, great team, great environment, everything flow properly, I really recommend Palmetto57 vw to all my friend and family great environment, everything flow properly, I really recommend Palmetto57 vw to all my friend and family More

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The best! Everyone was awesome! Amazing service each time visited. service was done in a timely manner. Daisy gives exceptional customer service. I would recomm Everyone was awesome! Amazing service each time visited. service was done in a timely manner. Daisy gives exceptional customer service. I would recommend palmetto 57 to own or lease their next vehicle. More

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Trade up lease Went to talk about returning lease and getting a new one and I walked out with a new lease what I wanted and very happy Went to talk about returning lease and getting a new one and I walked out with a new lease what I wanted and very happy More

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***** This was the best experience I had out of 3 other dealers that I visited to lease the Volkswagen Tiguan. The staff is very nice and Amy was very prof This was the best experience I had out of 3 other dealers that I visited to lease the Volkswagen Tiguan. The staff is very nice and Amy was very professional and nice as well. More

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