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Amy Pickens
144 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
Armenian
English
144 Reviews
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144 Reviews of Amy Pickens
January 14, 2021
I had a problem with my key memory pad on my door it was not working. Amy contacted Honda to ask them what they could do seeing the cost could be between $400 to $500 to replace. She helped resolve the pro not working. Amy contacted Honda to ask them what they could do seeing the cost could be between $400 to $500 to replace. She helped resolve the problem quickly. More
by Slukadi
January 13, 2021
I had a great overall experience at German Honda of Dublin. I would highly recommend to family and friends. Amy and everyone that helped me that day were super friendly, helpful and informative. Dublin. I would highly recommend to family and friends. Amy and everyone that helped me that day were super friendly, helpful and informative. More
by Jesslevy7
January 10, 2021
The service department is great. They get you in quickly and are very friendly. Amy Pickens was great! Their service department just where you pull your car in is exceptionally clean! and are very friendly. Amy Pickens was great! Their service department just where you pull your car in is exceptionally clean! More
by Mcclain8580
December 15, 2020
Fast courteous service. If there are ever any issues with my vehicle, they give me all my options and let me choose. I love the courtesy vehicle amenity if I do not want to wait in my vehicle. my vehicle, they give me all my options and let me choose. I love the courtesy vehicle amenity if I do not want to wait in my vehicle. More
by lisaklindsey
Other Employees Tagged: Frank Pulsinelli
December 12, 2020
Our service advisor, Amy Pickens was knowledgeable and professional. In addition, when I received an email from Germain with service discount coupons an hour after getting home with our car, she honored t professional. In addition, when I received an email from Germain with service discount coupons an hour after getting home with our car, she honored the coupon that applied to the work we had done earlier that day. More
by Germain Honda Service Review
December 10, 2020
Came in for Oil change and tire rotation and had a few more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that tim more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that time. More
by Christine Larsen
December 04, 2020
Thanks to Amy Pickens for assisting us with our most recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at t recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at the delaership may have cracked the oil cap on our last visit in error, so they replaced for free. Thanks. More
by gessman06
November 21, 2020
Due to COVID-19 and our age, the service department picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was fabulous!!! Thank you More
by gfreisner
Other Employees Tagged: Kevin Withers, Jennifer Hess, Deborah Mayse, Ryan Kennedy , Joseph Lackey, Gina Lewis, Melissa Lucas, Chris Robinson
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