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Amy Pickens
139 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
15 yrs, 7 mos
Languages Spoken
Armenian
English
139 Reviews
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139 Reviews of Amy Pickens
December 12, 2020
Our service advisor, Amy Pickens was knowledgeable and professional. In addition, when I received an email from Germain with service discount coupons an hour after getting home with our car, she honored t professional. In addition, when I received an email from Germain with service discount coupons an hour after getting home with our car, she honored the coupon that applied to the work we had done earlier that day. More
by Germain Honda Service Review
December 10, 2020
Came in for Oil change and tire rotation and had a few more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that tim more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that time. More
by Christine Larsen
December 04, 2020
Thanks to Amy Pickens for assisting us with our most recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at t recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at the delaership may have cracked the oil cap on our last visit in error, so they replaced for free. Thanks. More
by gessman06
November 21, 2020
Due to COVID-19 and our age, the service department picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was fabulous!!! Thank you More
by gfreisner
Other Employees Tagged: Kevin Withers, Jennifer Hess, Deborah Mayse, Ryan Kennedy , Joseph Lackey, Gina Lewis, Melissa Lucas, Chris Robinson
November 21, 2020
Any Pickens is fabulous. She has assisted me previously and when I saw her the the service area I made an effort to get to her! Thank you Professional courteous great and when I saw her the the service area I made an effort to get to her! Thank you Professional courteous great More
by Ljbonfan
November 20, 2020
Was in and out in 45 minutes. Had a quick oil change and tire rotation done on the vehicle. Amy Pickens explained the service performed and the results of the inspection they did as part of the service. The tire rotation done on the vehicle. Amy Pickens explained the service performed and the results of the inspection they did as part of the service. The car was waiting just outside the door when we were done. More
by Dublindennis
November 19, 2020
Outstanding experience with the service team, especially Amy Pickens at Germain Honda. I appreciate the courtesy and professionalism that I received while getting my Accord serviced. Amy Pickens at Germain Honda. I appreciate the courtesy and professionalism that I received while getting my Accord serviced. More
by RSTL
November 05, 2020
Amy Pickens provided 5-star service when I brought my CRV in recently to replace a damaged tire. She got me signed in and on my way quickly, which is always appreciated. She was friendly, courteous, and kn in recently to replace a damaged tire. She got me signed in and on my way quickly, which is always appreciated. She was friendly, courteous, and knowledgable. I will definitely refer other Honda owners to Germain as a result of this positive customer service experience. More
by nemo_43220
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