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Amy Pickens
139 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
15 yrs, 7 mos
Languages Spoken
Armenian
English
139 Reviews
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139 Reviews of Amy Pickens
February 13, 2021
My service appointment was fairly quick. Amy Pickens was very friendly and helpful, and explained everything that was happening. It was very easy to schedule and there was no wait when I arrived. very friendly and helpful, and explained everything that was happening. It was very easy to schedule and there was no wait when I arrived. More
by ianpgall
February 04, 2021
Ryan Kennedy is a great guy to work with. Whatever service you need he is the man. Highly suggest working with him. Thanks Ryan Kennedy service you need he is the man. Highly suggest working with him. Thanks Ryan Kennedy More
by Joeandwesley
Other Employees Tagged: Kevin Withers, Jennifer Hess, Deborah Mayse, Ryan Kennedy , Joseph Lackey, Gina Lewis, Melissa Lucas
February 01, 2021
My tech leader was Amy Pickens. She was knowledgeable, efficient, and pleasant with a good sense of humor. My original quoted wait time was 4 1/2 hrs; I was waiting and she got me out noticeably sooner t efficient, and pleasant with a good sense of humor. My original quoted wait time was 4 1/2 hrs; I was waiting and she got me out noticeably sooner than that. A positive experience. Steve Yeoman More
by sjyeoman01
January 30, 2021
Amy Pickens at Germain Honda of Dublin provided excellent customer service! She listened to the problem I was having with my car. I was having my car towed Sunday and she gave me the information on where to customer service! She listened to the problem I was having with my car. I was having my car towed Sunday and she gave me the information on where to bring the car and keys should be dropped off. She emailed me my appointment for Monday morning right away, She contacted me mid morning Monday with the information on what was wrong with my car and what needed to be done. Amy called at noon and my car was ready. A job well done by Amy and the technicians that fixed the car too! And it was great to get a ride to Germain from your courtesy ride service too! Thank you! More
by Swimmer
January 29, 2021
The service departmemt staff at Germain Honda is always friendly, professional and thorough. Amy Pickens, my most recent service department contact, certainly continued that pattern. friendly, professional and thorough. Amy Pickens, my most recent service department contact, certainly continued that pattern. More
by nona.durham126
January 14, 2021
I had a problem with my key memory pad on my door it was not working. Amy contacted Honda to ask them what they could do seeing the cost could be between $400 to $500 to replace. She helped resolve the pro not working. Amy contacted Honda to ask them what they could do seeing the cost could be between $400 to $500 to replace. She helped resolve the problem quickly. More
by Slukadi
January 13, 2021
I had a great overall experience at German Honda of Dublin. I would highly recommend to family and friends. Amy and everyone that helped me that day were super friendly, helpful and informative. Dublin. I would highly recommend to family and friends. Amy and everyone that helped me that day were super friendly, helpful and informative. More
by Jesslevy7
January 10, 2021
The service department is great. They get you in quickly and are very friendly. Amy Pickens was great! Their service department just where you pull your car in is exceptionally clean! and are very friendly. Amy Pickens was great! Their service department just where you pull your car in is exceptionally clean! More
by Mcclain8580
December 15, 2020
Fast courteous service. If there are ever any issues with my vehicle, they give me all my options and let me choose. I love the courtesy vehicle amenity if I do not want to wait in my vehicle. my vehicle, they give me all my options and let me choose. I love the courtesy vehicle amenity if I do not want to wait in my vehicle. More
by lisaklindsey
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