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Amy Pickens
Amy Pickens at Germain Honda of Dublin

Amy Pickens | Page 5

Service Director

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.9
144 Reviews

My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.

Dealership Experience

7 yrs, 9 mos

Industry Experience

15 yrs, 11 mos

Languages Spoken

Armenian Armenian

English English

4.9

144 Reviews

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144 Reviews of Amy Pickens

August 01, 2023

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Employee Rating

Repair and costs explained Repair completed before estimated time Post maintenance report was informative Courteous staff More

by hare.dan13
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Yes
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Aug 02, 2023

Germain Honda of Dublin responded

Fantastic! We love hearing good news from our guests. We're happy our team treated you to a convenient service visit. We hope you'll come see us again some day! Regards, Rich Newsome - General Manager

August 01, 2023

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Prompt service when I requested it. Seemed like they did a thorough job. Amy Pickens always gives good service. More

by debo91460
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Yes
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Aug 02, 2023

Germain Honda of Dublin responded

Thanks so much for your positive feedback on Amy! We're glad she handled your visit with exceptional care and diligence. We look forward to emulating this great experience at your next appointment! Regards, Rich Newsome - General Manager

July 31, 2023

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This is by far the best dealership in the Franklin County Area. Service rep Amy Pickens is the best. She explained in detail everything that my car needed and told me what my future service would look like. More

by Tony W
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Yes
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Aug 01, 2023

Germain Honda of Dublin responded

Thank you for your lovely review, Tony! We're so happy Amy made sure your visit was supportive and well-communicated. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 27, 2023

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Amy Pickens has always provided excellent customer service every time I go to Germain Honda! More

by Hlblesch
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Yes
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Jul 28, 2023

Germain Honda of Dublin responded

Thanks for the 5-star review of Amy! We're so happy she continues to be a reliable resource for your automotive needs. Please don't hesitate to get in touch when we may be of service again. It's always our pleasure!

July 25, 2023

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I was very pleased with the service I received on my 2017 Honda. Amy Pickens was excellent in keeping me informed. I live very close to Lindsay Honda but I drive about 25 minutes to come to Germain Honda More

by eep44
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Yes
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Jul 26, 2023

Germain Honda of Dublin responded

We're delighted to hear it! Thank you for taking a moment to give credit to Amy for providing you with a pleasant and thorough service experience. We appreciate the extra miles you travel for this level of service, and we hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 23, 2023

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Like to have my service done here. Quick to get you in, the employees are attentive and good atmosphere. More

by Jelove
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Recommend Dealer
Yes
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Jul 26, 2023

Germain Honda of Dublin responded

Jelove, thanks for the positive feedback on our service team! Nothing means more to us than your total satisfaction, so we're glad you have consistently experienced attentive and diligent service. We appreciate your continued business and look forward to your next appointment! Regards, Rich Newsome - General Manager

July 19, 2023

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Amy Pickens was very helpful and great to work with. She was very detailed about my service and kept me updated. More

by Eric
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Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Eric, thank you for taking a moment to recognize Amy's excellent service by sharing your 5-star review! We're glad she took great care of you and of your Honda at this visit. We hope you'll come see us again some day! Regards, Rich Newsome - General Manager

Jul 19, 2023

Eric responded

Amy was very helpful.

July 17, 2023

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Great service from start to finish. Cares about getting things done in timely manner. Always nice More

by Ericav2323
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Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Erica, thank you for stopping by to share positive feedback with us! We're pleased our team handled your vehicle's needs in a timely manner so that your visit was super convenient. We definitely look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 17, 2023

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Excellent service, knowledgeable and great communication as always. Will continue to return for service care More

by scott99rn
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Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Thanks for the 5-star review, Scott! We truly appreciate your continued business, and we're happy our service team has always provided you with excellent communication and attentive service. Looking forward to making your next visit just as great! Regards, Rich Newsome - General Manager

June 27, 2023

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Everyone there is fabulous Customer service outstanding. Would not go any where else thank you More

by tuckquart
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Recommend Dealer
Yes
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Jun 27, 2023

Germain Honda of Dublin responded

Hey, Tuckquart! Thanks for sharing some positive feedback with us on your service visit. Nothing means more to us than your total satisfaction, so we're super happy our team made sure your Honda was well taken care of. We graciously look forward to your next appointment! Regards, Rich Newsome - General Manager

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