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Amy Pickens
Amy Pickens at Germain Honda of Dublin

Amy Pickens | Page 5

Service Director

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.9
139 Reviews

My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.

Dealership Experience

7 yrs, 5 mos

Industry Experience

15 yrs, 7 mos

Languages Spoken

Armenian Armenian

English English

4.9

139 Reviews

Write a Review

139 Reviews of Amy Pickens

July 23, 2023

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Employee Rating

Like to have my service done here. Quick to get you in, the employees are attentive and good atmosphere. More

by Jelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2023

Germain Honda of Dublin responded

Jelove, thanks for the positive feedback on our service team! Nothing means more to us than your total satisfaction, so we're glad you have consistently experienced attentive and diligent service. We appreciate your continued business and look forward to your next appointment! Regards, Rich Newsome - General Manager

July 19, 2023

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Employee Rating

Amy Pickens was very helpful and great to work with. She was very detailed about my service and kept me updated. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Eric, thank you for taking a moment to recognize Amy's excellent service by sharing your 5-star review! We're glad she took great care of you and of your Honda at this visit. We hope you'll come see us again some day! Regards, Rich Newsome - General Manager

Jul 19, 2023

Eric responded

Amy was very helpful.

July 17, 2023

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Employee Rating

Great service from start to finish. Cares about getting things done in timely manner. Always nice More

by Ericav2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Erica, thank you for stopping by to share positive feedback with us! We're pleased our team handled your vehicle's needs in a timely manner so that your visit was super convenient. We definitely look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 17, 2023

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Excellent service, knowledgeable and great communication as always. Will continue to return for service care More

by scott99rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2023

Germain Honda of Dublin responded

Thanks for the 5-star review, Scott! We truly appreciate your continued business, and we're happy our service team has always provided you with excellent communication and attentive service. Looking forward to making your next visit just as great! Regards, Rich Newsome - General Manager

June 27, 2023

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Everyone there is fabulous Customer service outstanding. Would not go any where else thank you More

by tuckquart
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Germain Honda of Dublin responded

Hey, Tuckquart! Thanks for sharing some positive feedback with us on your service visit. Nothing means more to us than your total satisfaction, so we're super happy our team made sure your Honda was well taken care of. We graciously look forward to your next appointment! Regards, Rich Newsome - General Manager

June 23, 2023

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On time for my appointment. Detailed analyses of work performed and a reminder of next items to consider. More

by cwentz62
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Germain Honda of Dublin responded

Thanks for the positive feedback on our service team! We're glad your vehicle's services were handled promptly, and thoroughly communicated to you after completion. We hope you'll continue to choose Germain Honda for all your automotive needs. See you next time! Regards, Rich Newsome - General Manager

June 22, 2023

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Employee Rating

Welcoming and friendly with comfortable amenities, whether waiting for your car or dropping off (shuttle service is available). More

by redensheksmu
Service Price Transparency
Recommend Dealer
Yes
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Jun 22, 2023

Germain Honda of Dublin responded

Thanks for the 5-star review of your visit to our service department! We're glad our team handled your visit with a welcoming atmosphere and an aim to accommodate. We hope you'll continue to choose Germain Honda for all of your automotive needs! Regards, Rich Newsome - General Manager

June 20, 2023

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Employee Rating

The service I have received over the years at Germain Honda is awesome. For the last few years, I was taken care of by Amy Pickens. She is the best! Always feel that she's watching out for me (and my More

by terrygeary9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2023

Germain Honda of Dublin responded

Thanks for stopping by to give credit to Amy for providing you with an exceptional service visit, Terry! Amy is an asset to our service department, and we appreciate your thoughtful review. We hope you'll continue to choose Germain Honda for your automotive needs! Regards, Rich Newsome - General Manager

June 17, 2023

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Employee Rating

Always enjoy working with Amy. Great asset to your operation. We have 3 Hondas in the family More

by stevengrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Germain Honda of Dublin responded

Steven, thanks for taking a moment to share positive feedback on Amy! Your loyalty is an honor, and we're so pleased Amy continues to make your service visits valuable. We look forward to working with you and your family for many more years! Regards, Rich Newsome - General Manager

June 08, 2023

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Employee Rating

Fast, honest,trustworthy fabulous public relations from service and sales. Top notch dealership.. experience has been great! More

by bryanrarick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Winslow Johnson, Dontay Hunter,Sr , Tyler Chaney, Matt Koch, Joseph Lackey, Ian MacGregor, Rich Newsome

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Jun 08, 2023

Germain Honda of Dublin responded

Thank you for taking a moment to let us know how pleased you've been with all of your interactions with our team! We truly appreciate your loyalty, and we're happy we've had so many opportunities to be of service to you. Thank you for always choosing Germain Honda! Regards, Rich Newsome - General Manager

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